SVC Manager - Sales and Service

Are you someone who never rests on their laurels always strives to go above and beyond and is committed to keeping your PROMISES Do you appreciate a company culture that is open fosters worklife balance and a dynamic team environment Then Old Dominion is the home for you. We take pride in being the best in the industry and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Old Dominion Freight Line is currently looking for a Service Center Manager. This Sales and Services Manager will directly manage all supervisory and all other staff and crew to productively handle work load. Responsible for hiring of all supervisory office and clerical employees dock and drivers. Ongoing processing of claims prevention and training. Approves scheduling of direction of and preparing for monthly dock and driver meetings. Directly accountable for daily monitoring of production load average and the overall service and efficiency of all shifts.

Responsibilities

• Staffing to goal to meet volume of work.
• Make sales calls and manage sales team
• Provide direct leadership to all location staff
• Manage daily operations and insure maximum service center efficiency
• Focus on load plans from origin terminals monitoring cause and effect.
• Conduct Safety and Claims meetings with all staff and verify attendance
• Work continually to develop and improve service center staff
• Communicating goals issues and company news to service center staff
• Achieving and maintain goals set by the Company and Regional Vice President
• Monitor results of each direct report and provide feedback and coaching as needed
• Ensure a safe work environment
• Track and verify service center maintenance is completed

Qualifications

• High school diploma or equivalent required
• Previous Experience: Minimum of 2 years Dock Supervisor Driver Supervisor or S/C Operational experience required. 5 years experience preferred. A working knowledge of AS/400 Windows a thorough knowledge of internal systems such as the Dock Yard Management System and the BLU computer systems in each truck

Compensation Range:

The referenced salary range is based on the Companys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location work experience market conditions education/training and skill level.

$92262$115327

Working Days:

Working Shift:

Work Days and Shift are estimates and are subject to change at any given time based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• 12 Days Paid Time Off
• 9 Paid Holidays including a birthday holiday
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260 service centers
• Bonus eligible

Old Dominion Freight Line Inc. is an equal opportunity qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity and/orgender expression sexual orientation age disability pregnancy genetic informationmilitary status Vietnam Era and/or veteran status or any other characteristic protected by applicable law(s).

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