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The plant Quality Manager develops and maintains a strong quality culture plant wide. They direct the Plant Quality Strategy for the entire manufacturing and production site across all product categories manufactured on site. They develop initiatives to improve track and deliver against Kraft Heinz quality measures (KPI) with a continuous improvement mindset. This role plays a key role in contributing to our vision of growing sustainably and delighting more consumers by ensuring the quality and protection of our brands. This position also plays an important role aligned with our values we are consumer obsessed we own it and dare to do better every day.
Essential Functions & Responsibilities
Directs and leads both lab operations within the site with their leadership team.
Leads a large team of Quality professionals capable of delivering the quality and production strategies including Lab Quality Compliance Quality Supervisors and Sanitation experts Quality Engineers or other supporting staff.
Works with the Corporate Quality Team to build Quality Excellence programs within the manufacturing site driving performance.
Continuously drives improvement programs using Quality Tools (SPC Green Belt etc. to improve Quality and product superiority.
Leads and implements best in class KPIs needed for the Site.
Improves site people engagement with the Plant Leadership team.
Builds strong relationships with Plant Leadership to ensure Quality Programs and manufacturing.
Partners with Corporate to drive Automation innovations and digital solutions to drive KHC Lighthouse and Factory/Lab of the Future Initiatives.
Capable of evaluating performance and competencies of plant QA staff and providing leadership training coaching and accountability as needed
Drives consistency through development of work instructions and training to set standards
Manages the plants Corrective Action and Preventive Action program to drive continuous improvement
Drives excellence in Innovation thru R&D plant trials and activities as a customer.
Maintains plant FSP HACCP prerequisite programs and act as primary liaison between plant and external regulatory agencies (FDA USDA CFIA etc. during routine and unannounced visits
Provides direction and subject matter expertise on plant Qualityrelated activities and inquiries
Prepares for all KHC (internal and external) Quality Audits and respond appropriately
Monitors KHC Quality systems ensuring E2E compliance to food safety and regulatory requirements
Oversees record keeping for all mandated quality checks testing sampling and sanitation activities
Tracks analyzes and supports RCFA initiatives for qualityrelated factorycontrollable consumer complaints
Prepares and maintain permitting and licensing for the plant
Manages departmental budgeting purchasing and inventory of plant quality supplies such as filters chemicals tools and lab supplies
Serves as the plant lead for Company Quality initiatives including the implementation of the Kraft Heinz Quality Management System
Develops strong working relationships with key suppliers and vendors
Expected Experience & Required Skills
Bachelors degree in food science chemistry microbiology or related field Masters preferred
Must be a selfdirected individual with a high level of integrity and maturity with proven leadership skills related to coaching and developing a team and can work well under pressure
Must be an effective communicator with excellent followup skills and comfortable interacting with all levels of the organization
Strong knowledge of GFSI (FSSC22000 requirements and previous experience as an audit facilitator
Demonstrates understanding of Statistical Process Control HACCP sanitation micro mitigation and hygienic design principals
Has project management skills and a working knowledge of Microsoft Word Excel Access and PowerPoint
ERP system and Quality system experience SAP and Infinity preferred
Demonstrates the ability to drive continuous improvement is resultsdriven and delivers against set targets
Capable of fostering a strong Quality Culture that supports transformational change in line with the Kraft Heinz Company strategy
Work Environment & Schedule
This position is considered a Manufacturing plant environment with heavy machinery and equipment Additionally this role requires availability to provide support for a 24hour / 7day week operation for critical issues if needed.
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz strategy and values.
New Hire Base Salary Range:
$137400.00 $171700.00Bonus: This position is eligible for a performancebased bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidates geographic region jobrelated knowledge skills and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare protection and savingfor the future we offer plans tailored to meet you and your familys needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events resources and learning opportunities that inspire aphysical social emotional and financial wellbeing lifestyle for our employees and their families.
Youll be able to participate in a variety of benefits and wellbeing programs that may vary by role country region union status and other employment status factors for example:
Physical Medical Prescription Drug Dental Vision Screenings/Assessments
Social Paid Time Off Company Holidays Leave of Absence Flexible Work Arrangements Recognition Training
Emotional Employee Assistance Program Wellbeing Programs Family Support Programs
Financial 401kLife Accidental Death & Dismemberment Disability
Location(s)
Dover PlantKraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race color national origin age sex sexual orientation gender gender identity or expression disability status protected veteran status or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact .
Required Experience:
Manager
Full-Time