Mobile Services Manager

Job Title: Mobile Services Operations Manager
Location:Albuquerque NM

Position Overview

The Mobile Services Operations Manager plays a critical role in managing the daily financial operational and client service functions of a Securitas Mobile Services operation. This includes oversight of patrol inspection shared guarding and response services. The position supports line management in achieving both short and longterm objectives related to profitable revenue growth client satisfaction and retention.

BENEFITS:

Securitas will offer a starting salary of $50000 in addition to a full benefits package that includes:

• Medical dental vision and life insurance
• 10 accrued vacation days 4 floating holidays and 6 sick days
• 401K

KEY RESPONSIBILITIES:

1. Operational Oversight
   • Manage daytoday operations including supervision of mobile patrol inspection shared guarding and/or response services.
   • Ensure field personnel deliver highquality consistent service aligned with client expectations.
2. Client Engagement
   • Maintain regular contact with clients to assess satisfaction address concerns and implement service improvements.
   • Support new client onboarding contract negotiations and ongoing relationship management.
3. Financial and Performance Analysis
   • Analyze key operational and financial indicators to drive performance improvements and ensure profitability.
   • Assist in the development and administration of the operational budget.
4. Team Leadership & Staff Development
   • Lead recruitment onboarding training and retention of highcaliber personnel.
   • Provide coaching performance feedback and disciplinary actions as needed ensuring all staff are treated with professionalism and respect.
5. Compliance & Standards
   • Ensure compliance with all company policies procedures and applicable laws and regulations.
   • Foster a positive and professional work environment.
6. Resource Management
   • Oversee vehicle maintenance driver training equipment procurement and uniform inventory.
   • Review and submit payroll and personnel records accurately and on time.
7. Scheduling & Labor Management
   • Coordinate with line management to create and maintain efficient staffing schedules that meet client requirements while optimizing labor costs.
   • Review scheduling reports and ensure followthrough on service commitments.
8. Strategic and Administrative Support
   • Provide input on companywide initiatives and support the resolution of legal HR financial and operational issues in partnership with leadership.
9. Additional Duties
   • Perform other responsibilities as assigned to support operations and business objectives.

EDUCATION/EXPERIENCE:

• Associates degree required; Bachelors Degree preferred.
• Minimum of 2 years of experience in the security industry or in operations/business management with supervisory responsibilities.
• Equivalent relevant experience may be considered in place of education 1 year of experience 1 academic year).

Skills & Competencies:

• Strong leadership and team development skills
• Excellent communication and client relations abilities
• Solid understanding of operational budgeting and financial performance
• Effective problemsolving and decisionmaking capabilities
• Proficiency with standard office software (Microsoft Office Suite)

If joining our management team sounds like the right fit for you please click apply today!

Securitas is committed to diversity equity inclusion and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.

Company Website:

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