Central Station Operator 4pm-12am
Central Station Operator 4pm-12am
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1 Vacancy
Job Description
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industryleading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cuttingedge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable futureready solutions tailored to meet and exceed our clients needs. Learn more at
- Answer burglar and fire alarm signals received via computer
- Effectively dispatch emergency alarms
- Coordinate activities with police and fire departments during alarms
- Place alarms in and out of test mode while technicians are servicing alarms
- Notify customers of alarm trouble and supervisory signals on subscribers premises
- Monitoring of all types of alarm signals including but not limited to surveillance videos
- Data entry
- Effectively communicate with customers
- Multitask and manage priorities
- Contact supervisor by telephone to report irregularities and obtain further instructions
- High school Diploma or GED
- Customer service experience
- Ability to handle multi phone lines and high volume of incoming calls
- Experience as a central station operator
- Ability to use judgement and decision making skills to evaluate situations
- Ability work under stressful situations
- Actively listen and communicate effectively through clear speech and hearing
Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Employment Type
Full-Time
