General Manager Retail Channel
General Manager Retail Channel
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Job Description
Were entering an exciting new chapter at Tabcorp with bold initiatives underway to transform how we connect with customers and deliver value to our retail partners. Were reimagining the role of our venues bringing experience back to betting by creating spaces that are vibrant connected and built for our diverse customers.
At the same time were focused on delivering a true omnichannel experience that seamlessly blends our physical and digital presence. This is a pivotal time to be part of the industry and were looking for a General Manager Retail Channel to lead the way. Its a challenging and influential leadership role perfect for someone ready to shape the future of one of Australias most iconic brands.
This isnt just a standard retail gig. Its a bold opportunity to reimagine our retail channel into a sustainable segmented and customerled asset. Youll creatively lead our commercial negotiations with venue partners modernise the invenue experience and redefine how we engage with our venue partners and TAB agencies.
Its all about delivering smarter tech personalised offers and stronger customer outcomes while securing longterm commercial benefits for Tabcorp.
What Youll Do
Lead the Retail Transformation
Youll be at the helm of one of Australias largest retail networks nearly 4000 venues nationwide. Your mission To reset the strategy drive commercial success and embed a truly customerfirst mindset across the entire channel.
Modernise the Experience
Were not here to refine around the edges. Youll lead the transformation of invenue experiences integrating digital innovation with traditional formats to create seamless personalised journeys for customers across all touchpoints.
Elevate our Partnerships
Youll lead strategic negotiations and deepen relationships with key venue partners and associations. Your ability to balance value creation and commercial returns will be critical to longterm success.
Drive Loyalty and Growth
Driving retention spend and satisfaction youll help our retail channel evolve into a powerful growth engine.
Lead with Purpose
Youll shape the strategy and performance of a highimpact team foster crossfunctional collaboration and ensure every initiative aligns with compliance risk management and operational resilience.
What Youll Bring
- Retail is what you know: youre a natural when it comes to building unforgettable highperforming inperson experiences and know exactly how to enhance them through digital.
- Customer obsession: you lead with a sharp focus on what matters most to customers tapping into behaviours insights and data to innovate and grow loyalty.
- Strategic yet commercial: youre a handson leader who knows how to drive profitability manage risk and make smart decisions in a dynamic competitive landscape.
- People leadership: you know how to build align and inspire highperforming B2B sales teams.
What Youll Get
- A market competitive salary and incentive plan aligning your objectives with that of the business
- Be part of the action with employee social activities and free tickets to events.
- Diverse leave options: bonus leave of 5 days annually cultural volunteer and 18weeks parental leave.
- Access to corporate discounts and our leading health and wellbeing app.
About Us
Were Tabcorp Australias leading wagering and entertainment company and proud home of TAB Sky Racing and MAX. Our 2500 people power some of the most iconic brands in the country. Were ASXlisted proudly homegrown and were just getting started on the next chapter of our transformation story.
Now is the time to join us as we bring teams back together onsite build a winning culture and shape the industry for the better.
Apply Now
Were committed to creating an inclusive respectful workplace where everyone feels valued and heard. If you require adjustments to participate fully in our recruitment process please contact
Tabcorp is a Circle Back Initiative employer we commit to responding to every applicant.
Required Experience:
Director
Employment Type
Full-Time
