Sales Catering Coordinator
Sales Catering Coordinator
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Job Description
Job Summary:Responsible for maintaining the administrative organization and effectiveness of the sales & catering department. This is accomplished thorough basic administrative support working on special projects as assigned and being proactive and responsive in a timely friendly tactful and professional manner.
Qualifications
Education & Experience:
- Minimum of 2 years general catering and/or office experience. Must have strong administrative office skills
- College degree; High school diploma
- Must be proficient in Windows and Delphi
- Ability to communicate in English with guests/visitors/vendors and hotel staff to their understanding.
- Fluency in a second language helpful
Physical Requirements:
- Ability to remain stationary at assigned post for extended periods of time.
- Ability to be mobile/walk for lengths at a time
- Sedentary work exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects.
General Requirements:
- Excellent Phone Skills exuding a smiling voice to the customer. Must be polite professional and ask how they can assist the customer and take responsibility for handling the questions and requests of the customer
- Adept on property PMS and database systems
- Well organized detail oriented with excellent followup skills
- Thorough knowledge of the hotels layout rate structure meeting space group capacities and capabilities
- Must be customer focused selfmotivated approachable and able to work with different departments
- Must possess a high level of creativity enthusiasm and flexibility
Duties & Functions
Fundamental Requirements:
- Performs daily office duties including proposals contracts filing faxing copying creation of files gift certificates and mail.
- Answers sales phone lines in a timely manner based on DoubleTree by Hilton standards
- Takes messages handles customer requests and forwards leads/inquiries to the appropriate salesperson immediately. Followup with the sales manager to ensure client was contacted
- The ability to effectively execute/maintain the sales process through handling of site tours and inquiry calls
- Maintains an orderly office inclusive of the filing system
- Assists Sales & Catering Teams in organizing tradeshows and sending collateral proposal and contract to customers if needed.
- Attends catering/private dining meetings as requested and keeps notes
- Maintains orderly inventory of collateral/giveaway items
- Orders office supplies
- Performs other related duties as outlined by Director of Sales and Marketing.
- Handle walkins and inhouse customer requests as needed
- Distributes Weekly and Daily BEO Packets Group Resumes and other appropriate weekly communications to operations team
- Secure payment for catering/private dining events
- Creates daily reader board and door signage for events
- Review bills and send event followup correspondence/evaluations
- Client Prospecting and Networking as requested by Director of Sales & General Manager
Rate of Pay: $18.00/hour.
Were anequal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
IC
Employment Type
Full-Time
