Director of Onshore Operations
Director of Onshore Operations
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Job Description
The position is described below. If you want to apply click the Apply button at the top or bottom of this page. Youll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).
Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
The Director of Operations will have daytoday responsibility for running stateside operational teams. Key responsibilities include:Oversee the daytoday running of the business to ensure successfully met service level agreements
Evaluate the efficiency of business processes and improve as appropriate
Drive key initiatives as identified and aligned with business objectives
Supervise coach and develop operational leaders and their teams
Effectively communicating with all employees throughout the organization
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
- Strategic Leadership
- Collaborate develop and implement business strategies plans and procedures
- Set comprehensive goals for performance and growth
- Provide expert insights on industry trends underwriting processes claims management regulatory compliance technology enhancement opportunities emerging risks and competitive market dynamics.
- Offer strategic recommendations for operational enhancements and process improvements.
- Performance Management & Development
- Lead employees to encourage maximum performance and dedication
- Evaluate performance by analyzing and interpreting data and metrics
- Run the Business
- Oversee daily operations of the company
- Establish policies that promote company culture and vision
- Develop and implement best practices standard operating procedures (SOPs) and key performance indicators (KPIs) to maintain high service standards.
- Assess and manage the risks to the companys financial and operational objectives
- Manage and analyze budget to find ways to optimize profitability
- Enforce regulatory standards
- Stakeholder Management
- Act as a key liaison between internal and external stakeholders
- Provide regular updates on project progress performance metrics strategic initiatives risks and risk resolutions.
- Facilitate effective communication and collaboration between crossfunctional teams.
- Facilitate alignment across crossfunctional teams to achieve business goals.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelors degree in Business Insurance or a related field (required)
- 810 years experience as an operational leader in an insurance setting (required)
- Experience with commercial property and casualty insurance (preferred)
CERTIFICATIONS LICENSES REGISTRATIONS
- None
FUNCTIONAL SKILLS
- Experience with performance management and change management
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with crossfunctional teams on and offshore.
- Strong organizational skills with the flexibility to jump from priority to priority
General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of TIH Insurance offering the offers medical dental vision life insurance disability accidental death and dismemberment taxpreferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by fulltime or parttime status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. Depending on the position and division this job may also be eligible for restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any nontemporary position for which you apply based on fulltime or parttime status position and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. CRC is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision EVerify
Required Experience:
Director
Employment Type
Full-Time
