Advanced Software Engineer
Advanced Software Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Corporate:
Light & Wonders corporate team iscomprisedof incredibletalent thatworks across the enterprise defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the wellbeing of employees.
Position Summary
Responsible to providing solutions to technical support team on issues related to development design and testing code integrated into software products. Specific duties include the following:
Provide technical resolutions to customer issues;
Support and troubleshoot customer and employee technical issues to determine if the problem is hardware software or procedural;
Provide functional and technical support for use of business applications;
Walk customers through complex problem solving processes;
Document in detail customer interactions while routing and redirecting problems to most appropriate resources;
Escalate advanced technical issues to appropriate resources for followups to ensure timely resolutions and customer satisfaction;
Follow up with customers and provide regular updates and ensure technical issues are resolved;
Attend continuing education courses to stay abreast of technology advancements;
Maintain a thorough understanding of product methodology and functionality of the systems;
Provide excellent customer service through skillset work with customers to resolve difficult issues;
Recommend procedure modifications or improvements;
Reserve and grow knowledge of help desk procedures products and services;
Utilize technical knowledge to write and complete software tasks and projects;
Review new technologies and incorporate them into new systems and products;
Test integrate write troubleshoot and debug software applications on client sites;
Responsible for the architecture and implementation of critical software components and games;
Use company standards and apply design principals and patterns to develop robust software;
Work closely with other engineers to provide guidance and assistance in the areas of software architecture coding standards and system related issues;
Act as team mentor in a multiperson development team; and
Collaborate with engineers designers and technicians to ensure project work is aligned with client expectations.
Qualifications
REQUIREMENTS:
Bachelors Degree in Computer Science (or foreign equivalent) or related field.
Five years experience in the job offered or as an or as Associate Software Analyst Software Engineer Senior Software Engineer Advanced Software Engineer or any combination thereof.
Must have 5 years of experience (can be gained concurrently with
experience above) in:
Application Development Tool: Microsoft Visual Studio
Database Development: Microsoft SQL server
Scripting Technologies: JQuery Angular JS React JS
Web Technologies: MVC code Web API Dot Net Core
Change Management Tool: Perforce
Experience in Casino Gaming Loyalty
Employer will accept any suitable combination of education training or
experience.
Employer: LNW Gaming Inc. Job location: Onsite Alpharetta GA (Fulton County). Qualified applicants email resume to and reference Job # 65804.00562.
#LIDNI
#LNWInternal
Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. If youd like more information about your equal employment opportunity rights as an applicant under the law please click here for EEOC Poster.
Employment Type
Full-Time
