Manager Risk Communications Consultant

JOB RESPONSIBILITIES

• Build a deep understanding of internal clients business and objectives stakeholders differentiators potential risks and opportunities

• Partner closely with clients and crossfunctional partners to develop and implement a range of communications strategies and creative solutions

• Build and maintain trusted relationships with crossfunctional teams clients and leaders

• Exhibit comfort navigating ambiguity and change; support change management efforts Be a subject matter expert and consultant providing sound communications guidance and recommendations to clients

• Write and edit communications from a range of internal sources

• Ensure that communications tell an articulate consistent story providing the right context and level of detail

• Drive and/or collaborate with appropriate partners on marketing communication activities and events

• Apply datadriven analytical thinking to create effective communication strategies

• Leverage internal channels to support communications and tactics

• Exhibit excellent judgment; understand identify and effectively navigate potential risks and sensitivities

• Be a selfstarter who enjoys working in a fastpaced highly collaborative environment

• Be an outstanding communicator and presenter both written and verbal

Measure impact and support process improvement

• Ensure all work is executed through a lens of strategic impact and measurement

• Identify new opportunities to institute best practices and governance

• Develop and maintain deep fluency and expertise in relevant external trends impacting the business and its peers

To be successful in the role you must have:

• Ability to be a selfstarter and problem solver who enjoys working in a fastpaced highly collaborative environment

• Excellent written and verbal communication skills

• Experience with a variety of communication channels (gmail Zoom Slack etc.

• Proven ability to manage multiple tasks and work effectively with multiple constituents including peers executive and management and partners

• Exemplary organizational skills analytical talent and attention to detail

• Ability to selfmotivate think creatively to integrate problemsolving and structured thinking

• Draws from experience to apply sound judgment decisions and recommendations

• Ability to pose insightful questions listen to others and learn

• Openness to regular and candid feedback

Basic Qualifications

• Bachelors degree or military experience

• At least 5 years of experience in communications marketing or public relations

Preferred Qualifications

• Previous communications experience focusing on diversity inclusion and belonging

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drugfree workplace.

All qualified applicants will receive consideration for employment without regard to gender race color age national origin religion disability genetic information marital status sexual orientation gender identity/assignment citizenship pregnancy or maternity protected veteran status or any other status protected by applicable national federal state or local law.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23A of the New York Correction Law; San Francisco California Police Code Article 49 Sections; Newark New Jersey Ordinance 121630; and other applicable federal state and local laws and regulations regarding criminal background inquiries.

The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).