IT Specialist
IT Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The IT Specialist is a dynamic and proactive professional dedicated to providing comprehensive IT support to our contracted clients. This individual must possess a high level of motivation exceptional organizational skills and a friendly demeanor. Responsibilities include but are not limited to desktop and laptop imaging enduser deployments software installation conducting updates and upgrades and assisting Systems Administrators in preliminary troubleshooting. The role requires transportation of equipment managing inventory/retirement of IT assets documenting processes and will actively participate in computerrelated projects such as the University security initiative rollout and toolset maintenance. The successful candidate will engage directly with clients through facetoface interactions telephone email Microsoft Teams or remote connection communications ensuring a responsive and clientfocused service. Guidance and direction will be provided by Systems Administrators and department managers to facilitate the IT Specialists integration and effectiveness within the team. This is an onsite position which may require oncall responsibilities
Responsibilities
Image configure deploy and support desktop laptop iPad cellphone software/operating systems disk storage connectivity etc. Manage and maintain Microsoft Windows and Apple OS systems. Track and document problems issues settings and solutions for IT systems. Review and create process and procedure documentation. Perform inventory and retirement processes. Expected to be available outside of normal business hours for client needs events or for server or desktop upgrades or updates which need to be completed outside of normal business hours. Utilize the department ticketing system to track work tickets and time. Assist Systems Administrators with trouble shooting client interactions machine deploys and application support. Work as a team member as well as autonomously. Travel on and off campus locations using personal vehicle for IT support and equipment transport.
Minimum Qualifications
Requires a bachelors degree or equivalency or equivalency (one year of education can be substituted for two years of related work experience) and 02 years of experience in the field or in a related area. Has knowledge of commonlyused concepts practices and procedures within areas of specialty.
Required Experience:
Unclear Seniority
Employment Type
Full Time
