Technical Services Technician - NYPA

Technical Service Technician Remote

New York/Pennsylvania United States

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our topnotch team of more than 50000 diverse and highperforming professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT BLACKDECKER CRAFTSMAN STANLEY CUB CADET and HUSTLER.

The Job:

As a Technical Service Technician youll be part of our Lenox team working as a virtual employee. Youll get to:

• Solve enduser problems through troubleshooting minor repairs alignment and calibration of equipment as well as product performance and trial test in order to achieve optimum product performance.
• Coordinate with Territory Account Manager(s) to effectively manage your territory develop target opportunities and agree upon service/maintenance requests for existing customers.
• Utilize SFDC to collect and maintain data about product machines materials end users and distribution both Lenox and competitive accounts.
• Keep updated on industry by attending trade shows and seminars and on innovative technology.
• Maintain calibrate and troubleshoot distributor welding equipment.
• Motivate distributors and keep distributor sales personnel focused on technical services as important valueadded service when selling.
• Identify enduser application to provide most costeffective product recommendation that will improve customers quality of process as it pertains to their sawing operation.
• Coordinate and implement technical product and application solutions that extend value to our customers consumers and sales representatives.
• Learn understand and apply all aspects of The Lenox Advantage Site Survey Process and reporting tool. Convince customers of the value of LENOX products running product trials against a competitor that may have a lower price. and convincing customers of the benefits of analyzing price vs. cost.
• This position involves approximately 50 overnight travel within territory.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do your job and do a world of good In fact you embrace it. You also have:

• 25 years equipment maintenance and repair and/or hands on experience in a shop production environment or equivalent.
• Bachelors/Associates Degree in a related field preferred.
• Knowledge of hydraulic electric pneumatic and mechanical systems is preferable.
• Technical and mechanical ability to work with tools and machines.
• Sales experience in industrial sales is preferred.

The Details:

Youll receive a competitive salary and a great benefits plan:

• Medical dental life vision disability 401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place youll want to be and stay. Being part of our team means youll get to:

• Grow: Be part of our global company with 20 brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources including our digital learning portal.
• Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices.

Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past we have so much further to go. Thats where you come in. Join us!

#LIMW1

#LIRemote

We Dont Just Build The World We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative techdriven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our stateoftheart smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

Benefits & Perks

Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What Youll Also Get

Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of stateoftheart learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

PurposeDriven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website please contact us ator at . Due to volume we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

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