Veterans Services Specialist

State Of Montana

Posted on : 20-04-2025

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1 Vacancy

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Job Location

Billings, MT - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 20-04-2025

Job Description

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.

Education and Experience:

Associates degree in business communication or social services and;
1 Year Experience in case management benefits and claim processing and/or military service with an emphasis on management services.
Other combinations of education and experience may be considered.

Minimum Physical/Mental Requirements

May need to work at a computer daily for 8 or more hours at a time;
Fluctuation in workload may require more than a 40hour workweek.

Typical Work Environment

Normal office environment located at Billings
Must be able to work physically onsite in the office 80100 of the time.
This position is telework eligible 20
This position performs outreach to communities in the Billings area.

Condition of Employment

Must pass a background check and have a good driving record.
Must be able to attain within six months from the hire date and maintain Veteran Affairs accreditation.

The Montana Veteran Affairs Division is seeking a Veterans Service Officer (VSO) who has exceptional multitasking abilities and strong attention to detail. This position is located at the Billings office and serves as a case manager for veterans benefits claims. Responsibilities involve preparation submission and monitoring claims and advocating for veterans and veteran family members throughout the associated processes. This position reports to the Veteran Services Supervisor.

Other duties include maintaining office files and calculating and reporting statistics of the veterans served in the Billings outreach area. The incumbent must be able to attain this within six months from the hire date and maintain a Veteran Affairs accreditation. This position has the opportunity to telework however applicants should expect to be located in or around the Billings area and able to work in the office located at Billings 80100 of the time. Specific telework conditions will be outlined as part of the job offer and must adhere to state policy.

The following items must be submitted with the online state application form to be considered (be sure to mark your attachments as relevant): Cover Letter Resume

Duties:

Assess individual needs and circumstances to determine maximum eligibility for various veterans benefits and entitlement claims.
Establish and manage veterans cases at various stages of completion.
Research and review veterans medical records and prior claims to identify eligibility for additional or alternate benefits and services.
Submit veterans claims for federal processing review applications for accuracy conduct quality assurance reviews and research to obtain additional information to substantiate claims.
Represent client; interpret and present information necessary to justify appeals for maximum entitlements.
Represent the agency at meetings conferences and other veterans events sponsored by outside entities.
Coordinate with manager for assistance with sensitive or unusual veteran claim packages.
Serve as veterans advocate and conduct outreach activities.

This position is in the Veterans Services Officer Career Ladder. Placement and advancement to each career level are determined by job performance attainment of required certifications and accreditation and achievement of the minimum qualifications for each level.

This position is open until filled. Application review will begin on May 2nd 2025.

Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

Key Skills

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About Company

State Of Montana

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Veterans Services Specialist

State Of Montana

Job Description

Employment Type

Company Industry

Key Skills

About Company

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