Director of Clinical Services - LSAA Paradise Valley
Director of Clinical Services - LSAA Paradise Valley
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Job Description
Centria will be opening a stateoftheart academy!
Life Skills Autism Academy Paradise Valley
Were looking for the right person to makeDirector of Clinical Services for this new center.
Life Skills Autism Academy (or LSAA) is a division of Centria that specializes in Early Intervention. LSAA is a centerbased therapy program focusing on children with autism ages 6 and younger. Our mission is to help children living with autism write their own success stories. During the first 6 years we have the greatest chance at making a lifelong impact and at LSAA our servant leaders are dedicated to providing dignified safe and compassionate care through individualized programing and tailored activities in a sensoryconsiderate environment.
Visit Life Skills Autism Academy on our Website
The Basics:
Position Summary
As a leader in Centria Autisms Applied Behavior Analysis (ABA) organization the Director of Clinical Services will play a pivotal role in providing clinical case support and supervision to their local team of Supervising Clinicians. Their primary responsibilities will include leading a team of supervising clinicians in ensuring quality care is provided across process performance and outcome metrics for all clients through overseeing client data and performance metrics databased decisionmaking delivering insession coaching resolving challenging situations arranging additional supports and removing barriers to enhance the performance and satisfaction of Supervising Clinicians. Additionally they will implement performance improvement initiatives contribute to onsite training and long form development of Supervising Clinicians and Behavior Technicians and assist with the hiring and onboarding of new staff.
The Director of Clinical Services collaboration with the Operations Director (onsite) Area Director of Clinical ServicesClinician Development &Practicum Leadership and potential management of a very small caseload will contribute to the overall success of Centrias clinical services.
Success Measures
Success measures include *adherence to Centria policies *efficient of tasks *a timely positive service experience for clients & staff and *ensuring all clients meet progress goals as well as *partnering with the Operations Director to ensure clinician caseloads are maintained at the defined standard. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics.
Duties and Responsibilities
- Client Progress
- Use internal tools to review client data documentation treatment plans and related performance metrics for all clients to ensure alignment with internal performance standards best practices and evidencebased approaches.
- Offer comprehensive clinical case support and supervision to Supervising Clinicians by conducting case reviews assisting with databased decision making and providing clinical recommendations and solutions.
- Engage in problem solving for challenging cases by making databased decisions delivering insession coaching arranging additional supports and reducing barriers to enhance performance.
- Driving Clinical Quality through Performance Management and Development
- Use internal tools to review supervision practices and other performance metrics for their team of Supervising Clinicians to ensure alignment with internal performance standards best practices and evidencebased approaches.
- Evaluate and manage clinical performance of Supervising Clinicians by setting clear expectations providing coaching and feedback and assisting in arranging the environment to influence successful performance.
- Execute performance improvement initiatives provided by the Clinical Excellence Department (CED) to enhance the overall clinical services and outcomes of our organization adhering to predetermined timelines.
- Organize and lead group training for Supervising Clinicians focusing on topics such as clinical skills development effective supervision techniques and adherence to organizational protocols.
- Facilitate group training for Behavior Technicians covering essential topics such as ABA principles behavior management strategies and treatment plan implementation.
- Supervise the onboarding and training of new Supervising Clinicians ensuring they receive comprehensive orientation ongoing support and mentorship.
- Collaboration and Escalation Management
- Work with internal Talent Acquisitions Operations Director and Area Director of Clinical Services to recruit interview and hire Supervising Clinicians.
- Partner with Director of Clinician Development & Area Director of Clinician Development to provide supervision coaching and mentorship to Practicum Students and to Behavior Consultant Trainees as they manage the Supervising Clinician duties allotted to them.
- Collaborate with the Area Director of Clinical Services to address and escalate matters of compliance credentialing case assignment and scheduling for resolution.
- Attend company meetings & trainings
- Attend Clinical Summits to earn CEUs and hear company updates.
- Client Service & Satisfaction
- Conduct regular checkins with caregivers to assess their satisfaction address concerns and obtain feedback regarding services provided.
- Caseload Management
- In partnership with the onsite Operations Director to support case assignment for complex highacuity cases.
- Assist Operations Director in maintaining the teams clinical case load at 95 or higher of clinicians ATI targets.
- Depending on the size of the assigned team (if less than 8 Supervising Clinicians) manage a small caseload to contribute directly to client care and maintain clinical expertise.
- Community Outreach
- Attend local conferences and when the opportunity arises present as an ambassador for Centria.
- Support marketing efforts and represent Centria by engaging with the broader ABA Behavioral Health and Autism community.
- Compliance
- Maintain knowledge & understanding of Centrias Code of Conduct policies & procedures Board & Insurance guidelines as well as State and Federal laws.
- Report violations of the above according to protocol.
Qualifications
Education
BCBA Education Qualifications
- Masters degree or higher from an accredited university in acceptance with BACB guidelines
- Completion of 8hour supervision course
BCBAD Education Qualifications
- Doctorate from an accredited university in acceptance with BACB guidelines
- Completion of 8hour supervision course
License/Certification
BCBA License/Certification
- BCBA certification from the BACB in good standing
- Active state license in good standing when applicable
BCBAD License/Certification
- BCBAD certification from the BACB in good standing
- Active state license in good standing when applicable
Work Experience
- 3 years experience as a BCBA/Supervising Clinician preferred OR 2 years experience overseeing cases & Behavior Technicians/Registered Behavior Technicians at Centria.
- 3 years working with children and autism spectrum disorders
- Experience mentoring Practicum Students & Behavior Analysts intraining (Preferred)
- Experience practicing compassionate assentbased care.
- Crisis management experience preferred
- Competency with implementing PFA/SBT preferred
Minimum Competency Requirements
- Ability to follow written instructions
- Ability to use computers and computer/software programs
- Ability to communicate expressively and receptively in order to follow IPOS requirements emergency procedures and report on activities performed
- Must pass all qualifications for the Foundations of Care Certification mentorship within 9 months of hire or enrollment in mentorship.
Equipment and Technology Requirements
- Laptop
- G Suite (Gmail Drive Docs Sheets Google Meet)
- ABA Platforms preferred
- iPad preferred
Knowledge and Skills
- Strong knowledge and understanding of ABA principles and evidencebased practices
- Exceptional skills in databased decision making related to reviewing and analyzing client data and performance metrics
- Proven ability to deliver insession coaching feedback and solutions for challenging cases
- Experience curating and conducting trainings and workshops for clinical staff
- Proficiency in electronic data collection and analysis systems
- Ability to build strong relationships and effectively engage in one to one communication with parents/caregivers
- Expertise in tracking and ensuring clinical outcomes progress and maintaining and high level of compliance
- Proficiency in having difficult conversations and in delivering and receiving both positive and constructive feedback
- Ability to seamlessly transition between strategic and handson responsibilities
- Proven experience and understanding of customer service
- Works well in a collaborative environmental and builds mutual trust and credibility at all levels of the organization
- Effective written and verbal communication skills with clients and with internal and external stakeholders
- Demonstrated ability to work independently and selfmotivated to achieve business goals
- Proven leadership and team management skills
- Excellent interpersonal skills
- Superior skills in time management observation and data analytics
- Strong work ethic with attention to detail accuracy and quality
- Flexibility to adapt to changing priorities and organizational needs
Working Conditions
Additional time or occasional shift in schedule may be required to complete the above work or meet company objectives.
Physical Demands
While performing the duties of this job physical requirements such as bending reaching lifting pushing or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status Veteran status or disability status. This job description is not intended to be an exhaustive list of qualifications skills efforts duties responsibilities or working conditions associated with the position. Centria reserves the right to amend this job description at any time with or without written notice.
Required Experience:
Director
Employment Type
Full-Time
