Associate Solution Engineer
Associate Solution Engineer
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Job Description
Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent & Resolution define who we are. In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things.
Our Solution Engineering team is obsessed with serving and supporting our customers. We are looking for an Associate Solution Engineer a technical Jack/Jill of All Trades that loves figuring out how things work. As an Associate Solution Engineer youll become an expert on the inner workings of the Appian platform and gain fullstack experience that will be valuable for any technical career. Youll have the opportunity to work with every layer of the Appian platform; from data analysis to creative problem solving and youll tackle the most challenging technical problems while mitigating all of our customers concerns.
This role is based at ourheadquartersinMcLean Virginia. Appian was built on a culture of inperson collaboration which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
To be successful in this role you need:
To be excellent at problem solving and find creative solutions to some of our customers most complex technical concerns
To provide exceptional worldclass support (verbal/written) to our customers and our highest stakeholders around the globe
To tackle technical challenges and communicate your work across a variety of departments
To have an interest in software development (but not wanting to be a Software Engineer or focus on coding all day)
To have the desire to work closely with our customers to help lead continual improvement in the availability performance functionality and security of our platform
To have an interest in data analytics
To have an interest or experience in programming/scripting languages(e.g. Java Perl Ruby C# PHP)
To have an interest in or experience with RDBMS platforms (e.g. MySql Oracle SQL Server)
To have an interest in or experience with systems administration (e.g. Linux Windows)
Basic Qualifications:
Bachelors degree in any an Engineering discipline Information Technology or similar degree program
Flexibility to provide after business hours support (rotation every 1015 weeks)
Tools and Resources
- Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training. Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employeeled affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.
About Appian
Appian is a software company that automates business processes. The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish. The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences. For more information visit . Nasdaq: APPN
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Required Experience:
IC
Employment Type
Full Time
