Senior Content Operations Specialist

Were looking for a Senior Content Operations Specialist to join Procores exceptional Product Education Team. In this pivotal role you will be instrumental in optimizing the workflows systems and processes that support the creation management and delivery of our impactful educational content.

As a Senior Content Operations Specialist youll partner closely with instructional designers technical writers product marketing managers and localization teams to streamline content production and distribution across various platforms. Use your deep understanding of content management systems exceptional project management skills and sharp analytical abilities to drive efficiency improve content quality and enhance the overall learner experience. This is an exciting opportunity to shape the future of product education at a leading construction technology companyElevate your career and make a tangible impact on our users. Join us!

What youll do:

• Lead the development and implementation of standardized content workflows and processes to ensure efficiency and consistency across all educational materials.

• Manage and optimize our content management system (CMS) and related tools ensuring data integrity accessibility and scalability.

• Collaborate with crossfunctional teams to define content requirements establish timelines and track project progress proactively identifying and resolving potential roadblocks.

• Develop and maintain content style guides templates and governance frameworks to ensure brand consistency and content quality.

• Analyze content performance data and provide actionable insights to inform content strategy and identify areas for improvement.

• Implement and manage localization workflows ensuring accurate and timely translation and adaptation of educational content for global audiences.

• Evaluate and recommend new technologies and tools to enhance content operations and improve team productivity.

• Provide training and support to content creators on content operations processes tools and best practices.

What were looking for:

• 5 years of experience in content operations learning operations or a related field.

• Expertise in managing and optimizing content management systems (CMS) preferably experience with platforms like Contentful Drupal or similar.

• Proven ability to develop and implement efficient content workflows and processes.

• Exceptional project management and organizational skills with a demonstrated ability to manage multiple projects simultaneously.

• Strong analytical and problemsolving skills with the ability to interpret data and drive datainformed decisions.  

• Excellent communication and collaboration skills with the ability to effectively partner with crossfunctional teams.

• Experience with localization processes and tools is highly desirable.

• Bachelors degree in a related field such as Communications Information Management or Education Technology.

Additional Information :

Base Pay Range $90400 $124300. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation will be based on a candidates jobrelated skills experience education or training and location.

Perks & Benefits

At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

A criminal history may have a direct adverse and negative relationship on the following job duties potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing accessing and handling confidential information including proprietary and trade secret information as well as accessing Procores information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers stakeholders and/or colleagues; and 3. exercising sound judgment.