Quality Manager
Quality Manager
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Job Description
Role Description
The Quality Manager is responsible for ensuring that all products meet established quality standards and customer expectations. This role oversees the quality control and assurance processes across operations driving continuous improvement initiatives and promoting a culture of quality throughout the organization. The Quality Manager works closely with crossfunctional teamsincluding production engineering supply chain and customer careto identify and resolve quality issues implement corrective actions and maintain compliance with internal policies industry regulations and customer requirements. Key responsibilities include developing and maintaining quality management systems leading audits analyzing data to drive performance improvements and mentoring quality team members.
The Quality Manager must exhibit and proactively motivate others in the behaviors of the WireCo Business System (WBS):
- Teamwork welcomes an environment of inclusiveness and healthy debate that reflects our teams strength
- Accountable celebrates our successes learn from failures avoid excuses and own the outcomes of our efforts
- SelfAware demonstrates an understanding of our strengths and needs considering how our actions impact others
- Noble Intent acts in the interests of others approaching our work with integrity to ensure the best outcome
- Determined takes initiative share ideas and find solutions to win and achieve our goals
- Transparent promotes open and honest communication and constructive feedback for clarity and truth
- Curious seeks knowledge and outside input to test our way of thinking challenging the status quo
Duties & Responsibilities
- Ensure customer satisfaction by meeting product quality specifications.
- Build apply and follow strong strategies to reduce waste as much as possible in order to minimize poor quality costs based on process efficiency.
- Approve Quality Management Systems (QMS) procedures issued by CEMCAM Quality.
- Comply with the CEMCAM Quality departments annual operating budget.
- Develop company problem solving analysis action plans for continuous improvement savings and ongoing customer satisfaction.
- Monitor corrective preventive and improvement actions for nonconformities detected in process system product customer and supplier complaints.
- Develop the work flowchart of the department based on the PDCA (Plan Do Check Act) process approach in quality.
- Monitor the correct operation of the QAD ERP in the quality module for CAMCEM.
- Lead and allocate resources for the operation of the CEMCAM Quality Lab and the department based on the annual budget.
- Report to Management S cost Poor Quality cost Customer Performance and FTY (first time yield) indicator.
- Attend and service in case of customer complaints.
- Lead the action plans to improve in the strategic business indicators aimed at Product Quality and customer satisfaction.
Supervisory Responsibility
- Direct supervision to Quality Supervisor and Quality Technicians.
- Supervision and follow up of manufacturing processes in plant.
Qualifications :
Required
- Engineering in metallurgy electrical mechanical chemical petroleum geophysical industrial or related field 7 years experience
- 13 years Quality Management System.
- Strong verbal communication skills.
- Demonstrated ability to operate a forklift.
- Ability to read and interpret documents such as technical manuals government regulations safety standards operating and maintenance instructions and procedure manuals.
- Ability to write procedures maintenance reports technical proposals and other correspondence.
- Ability to use highperformance equipment.
- Ability to solve problems on the production floor in strict compliance with regulations.
Preferred Qualifications
- 35 years experience as a Quality Manager in a manufacturing environment
- Postgraduate degree or certification in Quality Management Six Sigma ISO 9001 BPM 5 Whys SPC QFD etc. desirable.
- Experience using KPIS Diagrams Statistical tools management for quality problem solving.
- Fluent in English and Spanish.
- Proficient in Microsoft Office and ERP software suite.
Materials and Equipment Directly Used
- Handling of measuring equipment calibration equipment analysis equipment.
- Personal protective equipment including safety glasses hearing protection gloves and steeltoed safety shoes.
Additional Information :
- Must be legally authorized to work in the Mexico without restriction.
- All applicants will be considered
- All application materials must be submitted in English
- Must be 18 years of age or older.
- Equal Opportunity Employer/Veterans/Disability
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
