Business Services Coordinator I
Business Services Coordinator I
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Job Description
Description of Work
**The Recruitment Range for This Position is $35984 $46062**
This position involves a variety of administrative functions that allow the CDSA to maximize agency revenues through reimbursement for services while working with a revenue budget. This position is supervised by the Financial Officer and in turn supervises others who are responsible for billing and reimbursement for agency services. Work requires the development of strategies to ensure that all sources of reimbursement are accessed and secured. This position is responsible for contact and relationship with representatives from payor sources including public insurance and numerous private insurance companies to develop effective billing practices and to resolve billing disputes. Parent fees are another source of agency revenue and this position manages all related processes including oversight of application of sliding fee payment scales. This position manages the daily billing processes including distribution and monitoring of work and supervises billing support staff across the Fayetteville and Wilmington offices. Weekly travel between locations is required.
In addition this position administers and coordinates a variety of business and fiscal functions for the CDSA. The work requires knowledge of applicable policies procedures and information systems in order to communicate and process information. The range of duties includes but is not limited to program coordination customer services reconciliation of revenue reports report writing records management and closely related functions.
About the NC Division of Child and Family WellBeing:
The Division of Child and Family WellBeing (DCFW) brings together complementary NC Department of Health and Human services to support North Carolinas children growing up safe healthy and thriving in nurturing and resilient families and communities.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and wellbeing of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous highquality lowcost benefits on a pretax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees. Visit website for benefits: more information about DHHS: Skills and Abilities / CompetenciesListed below are the knowledge skills and abilities (KSAs) associated with the position. These KSAs along with the minimum education and experience listed are required in order to be deemed eligible for the position therefore you must provide supporting information within the body of your application to demonstrate your possession of each KSA listed.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:- Experienced in Medical Billing Accounts Receivable and aging reports.
- Demonstrated experience applying practices and policies to answer inquiries from internal and external customers.
- Strong experience with navigating multiple databases and software systems to achieve desired results
- Proven experience analyzing and summarizing data
Management Preferences:
Preference for those with 3 years or more of direct work with Medicaid and private insurance billing NC Tracks HIS CSDW.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See details.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:
High school or General Educational Development (GED) diploma and four years of related administrative experience;
OR
An equivalent combination of education and experience.Supplemental and Contact Information
DHHS CONTACT INFORMATION
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the MeritBased Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.- Applicants seeking Veterans Preference must attach aDD214 Member4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact Talent Acquisition at ..
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your application please call the NeoGov Help Line at. If you have a technical issue with your Government Jobs account please call their Help Line at.
Required Experience:
IC
Employment Type
Full-Time
