drjobs Manager of Global Solution Architecture Customer Platform Engineering - EST Remote

Manager of Global Solution Architecture Customer Platform Engineering - EST Remote

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Yearly Salary drjobs

$ 178000 - 243000

Vacancy

1 Vacancy

Job Description

At Weights & Biases our mission is to build the best tools for AI developers. We founded our company on the insight that while there were excellent tools for developers to build better code there were no similarly great tools to help ML practitioners build better models. Starting with our first experiment tracking product we have since expanded our solution into a comprehensive AI developer platform for organizations focused on building their own deep learning models and generative AI applications.

Weights & Biases is a Series C company with $250M in funding and over 200 employees. We proudly serve over 1000 customers and more than 30 foundation model builders including customers such as OpenAI NVIDIA Microsoft and Toyota.

We are seeking a highly skilled and experienced SA/SRE (Solutions Architect / Site Reliability Engineering) Manager to lead our efforts in managing customermanaged deployments improving onpremise deployments streamlining upgrades and building scalable systems and processes through automation. This role requires a strong technical background leadership capabilities and a deep understanding of deployment automation and reliability engineering.

Responsibilities:

    • Lead and manage a team of SA engineers focused on supporting and scaling customermanaged and onpremise deployments.
    • Design implement and enhance deployment architectures to improve reliability scalability and security.
    • Develop and optimize upgrade processes to minimize downtime and operational risk.
    • Build and maintain automation frameworks to streamline deployment monitoring and incident management.
    • Collaborate closely with product and engineering teams to enhance software deliverability and maintainability for onpremise environments.
    • Establish and enforce best practices for configuration management infrastructure as code (IaC) and CI/CD pipelines.
    • Lead incident response and root cause analysis for critical production issues ensuring continuous improvement and proactive problem prevention.
    • Drive a culture of operational excellence automation and continuous improvement across the organization.
    • Customer empathy is vital and timely communication with customer stakeholders

Requirements:

    • 7 years of experience in SRE DevOps or Solutions Architecture roles with at least 2 years in a managerial or leadership capacity.
    • Strong background in managing onpremise and customermanaged deployments at scale.
    • Proficiency in infrastructure as code (Terraform Ansible or similar tools) and CI/CD automation.
    • Experience with Kubernetes Docker and cloud/onprem hybrid architectures.
    • Expertise in monitoring logging and alerting tools (Prometheus Grafana ELK etc..
    • Strong scripting and programming skills (Python Go Bash etc..
    • Experience with security and compliance considerations in enterprise software deployments.
    • Excellent communication and stakeholder management skills with the ability to influence technical and business decisions.
    • Experience working in SaaS and enterprise environments is a plus.

Why Join Us

    • Opportunity to drive largescale transformation in enterprise software deployment and automation.
    • Work with cuttingedge technology and a team of talented engineers.
    • Competitive salary benefits and career growth opportunities.

Our Benefits:

    • Flexible time off
    • Medical Dental and Vision for employees and Family Coverage
    • Remote first culture with inoffice flexibility in San Francisco
    • Home office budget with a new highpowered laptop
    • Truly competitive salary and equity
    • 12 weeks of Parental leave (U.S. specific)
    • 401(k) (U.S. specific)
    • Supplemental benefits may be available depending on your location
    • Explore benefits bycountry

Required Experience:

Exec

Employment Type

Full-Time

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