Front Desk Worker Phelps House
Front Desk Worker Phelps House
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$ 20 - 20
1 Vacancy
Job Description
Job Details
Description
Organization Overview:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are wellestablished Manhattan communitybased agencies that support services to approximately 30000 New Yorkers. We are two of New York Citys leading human services organizations meeting the needs of children youth and families homeless individuals and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and lowincome families outofschool and outofwork youth and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville and seek to deliver programs that are impactful innovative and intergenerational.
Schedule: Monday through Friday 9:00am to 5:00pm
Hourly Rate: $20.60
Candidates must have the required qualifications to be considered for the position. The salaryoffer will be basedonthe candidates number of years experience in the exact orcomparableposition and additional preferred qualifications will be taken into account.
Roles Responsibilities and Essential Duties
Roles Responsibilities and Essential Duties
- Provide great customer service to all residents guest employees and vendors.
- Answer telephones check voicemails take and receive messages for Employees.
- Ensure that all visitors sign in and sign out.
- Ensure that all visitors are desired by the resident they claim to be visiting before allowing them in the building. Check that all visitors are allowed in the building.
- Attend to callforaid alert by calling the tenant if no response go to tenants unit and check on the tenant. Ensure callforaid is turned off before leaving unit.
- Bring emergency or significant issues to the attention of the Manager.
- Maintain cleanliness of the vestibule area.
- Assist residents with completing work order requests.
- Sort and distribute packages.
- Assist residents with lock outs.
- Maintain a written logbook and document all incidents via use of incident report forms.
- Monitor and respond to all fire and emergency systems.
- Monitor and control building access according to procedures. Ensure all entrance doors are locked at the end of business day.
- Any other duties assigned with by Management.
Staff supervision:
- Report directly to Building Manager.
Participate as a team member
- Work collaboratively with other building staff to assist tenants and ensure tenant safety.
Physical Requirements
- Able to lift 50 lbs.
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientationgender identityor any other characteristic protected by federal state or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform jobrelated tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Employment Type
Full-Time
