Caregiver Supervisor
Caregiver Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Position Summary:
The Caregiver Supervisor plays a vital role in ensuring the delivery of highquality compassionate care by overseeing the performance training and support of caregivers. This position is responsible for supervising field staff conducting caregiver assessments and training monitoring client satisfaction and ensuring compliance with all care standards and policies.
Key Responsibilities:
Caregiver Oversight & Supervision
Serve as the primary point of contact for assigned caregivers offering support guidance and conflict resolution.
Conduct field supervisory visits to evaluate caregiver performance and ensure proper of care plans.
Monitor caregiver documentation for accuracy and compliance with agency and regulatory standards.
Provide performance feedback deliver disciplinary actions when necessary and participate in annual reviews.
Training & Onboarding
Support the recruitment team with onboarding new caregivers including orientations and skills assessments.
Deliver ongoing training and inservices to ensure staff meet competency and safety standards.
Maintain accurate records of certifications licenses and training renewals.
Client Care & Quality Assurance
Conduct home visits as needed to ensure caregiver adherence to care plans and assess changes in client conditions.
Respond promptly to client or family concerns involving caregiver performance.
Collaborate with care managers to update care plans based on caregiver input and client needs.
Scheduling & Operations Support
Assist with lastminute schedule coverage when needed including filling shifts directly in emergencies.
Maintain accurate caregiver availability and support scheduling staff with assignments.
Participate in the oncall rotation as needed.
Required Qualifications:
High school diploma or GED
2 years of experience as a caregiver home health aide or CNA
1 years of experience in a supervisory or team lead role
Strong communication and interpersonal skills
Reliable transportation and valid drivers license
Ability to travel to client homes for supervisory visits
Proficiency with mobile devices and scheduling software
Preferred Qualifications:
Associates or Bachelors degree in healthcare social services or related field
Experience with ClearCare/WellSky or similar home care scheduling systems
CPR and First Aid certification
Bilingual (Spanish Polish)
Familiarity with IDPH standards and compliance requirements
Working Conditions:
Field and officebased role with regular travel to client homes
Occasional evening and weekend work may be required
Participation in rotating oncall schedule
Required Experience:
Manager
Employment Type
Full-Time
