Business System Support Engineer
Business System Support Engineer
Posted on :
19-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-04-2025
Job Description
Atlas Workplace Servicesare seeking a dedicated and skilled Business Systems Support Engineer to join our dynamic team. This role is primarily homebased with occasional travel to Milton Keynes. The successful candidate will be responsible for the support optimisation and enhancement of our organisational systems and processes including ERP and CAFM platforms. You will ensure their optimal functionality and provide technical support to endusers.
This role is homebased with occasional travel to Milton Keynes.
Principal Duties and Responsibilities
Systems Implementation Integration and Support
Systems Implementation Integration and Support
- Provide handson support for ERP CAFM or similar business systems addressing user issues and ensuring smooth daytoday operation.
- Assist with the integration of systems and ensure compatibility with existing processes and software.
- Work collaboratively with stakeholders to tailor system functionalities to meet evolving business needs.
Data Management and Automation
- Utilise SQL to manage extract and manipulate large datasets to ensure accurate and efficient reporting.
- Employ Python/Java to automate repetitive workflows and enhance system integration processes.
- Maintain data accuracy and integrity across systems and databases.
Business Process Analysis and Improvement
- Work with business stakeholders to analyse existing workflows and identify inefficiencies.
- Design document and implement process improvements to enhance operational performance.
Artificial Intelligence and NextGen Tools
- Leverage knowledge of LLMs and their applications to identify opportunities for automation and improved efficiency.
- Explore possibilities for integrating AIdriven tools enhancing systems to meet future requirements.
Reporting and Dashboard Design
- Develop and maintain dashboards reports and data visualisations using Cognos.
- Translate raw data into meaningful insights enabling datadriven decision making across departments.
Continuous Innovation and Support
- Proactively identify and resolve technical challenges to ensure uninterrupted system performance.
- Stay informed on new tools and technologies and assess their potential value to the organisation.
- Provide enduser training and documentation for supported systems and processes.
About You
Minimum Qualifications Certifications and Training Required
- GCSE in English and Maths or Equivalent.
Essential Knowledge Skills and Experience for this Role
- Competent with Oracle SQL.
- Experience with CAFM or ERP systems.
- Experience with Business Intelligence tools (e.g. Cognos).
- Advanced Excel skills including Visual Basic.
- Experience of data analysis using an LLM.
- Experience with process design and implementation.
Why Join Us
- Flexible homebased working environment.
- Opportunity to work with cuttingedge technologies and innovative solutions.
- Collaborative and supportive team culture.
- Continuous learning and professional development opportunities.
If you are passionate about optimising business systems and processes and have the skills and experience we are looking for we would love to hear from you!
About The Company
Atlas Workplace Serviceswas built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this Its simple. We know that buildings are better places to be when they are looked after by people who care.
We achieve this by combining our unique understanding with useful technology and an aboveandbeyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services.
We are present right across the UK at more than 1000 sites and over 11 million square feet of premises. Our services include engineering maintenance security cleaning compliance reception energy solutions and more.
We achieve this by combining our unique understanding with useful technology and an aboveandbeyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services.
We are present right across the UK at more than 1000 sites and over 11 million square feet of premises. Our services include engineering maintenance security cleaning compliance reception energy solutions and more.
Employment Type
Full-Time
Key Skills
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