Global Enrollment Management Specialist

Status: Fulltime exempt

Schedule: MF 8.30a.m. 4.30p.m 37.5 hours per week including occasional evening work and/ or seasonal travel to regional consulates/study abroad fairs as defined by the needs of the department and/or organization/position requirements.

Reports to: Manager Global Enrollment Management

Direct reports: None

Start date: ASAP

Location: Chicago IL USA (Hybrid)

About Us:

IES Global is a notforprofit study abroad and internship provider dedicated to transforming the lives of nearly 10000 students annually through unparalleled study abroad experiences. From our headquarters in Chicago we offer 400 programs in 85 locations worldwide partnering with 500 colleges and universities to create authentic educational experiences that exceed expectations.

IES Global comprises a collective of brands including IES Abroad IES Internships Customized & FacultyLed Programs and the Study Abroad Foundation (SAF). We champion meaningful academic and cultural education integrate diverse perspectives prioritize student health and safety and strive to better the world through our Global Good Commitment.

For nearly 75 years we have been a trusted leader in global education committed to diversity equity inclusion and antiracism. We actively recruit underrepresented students and provide millions in scholarships each year celebrating a diverse student body that reflects the vibrant cultures we engage with. Our commitment extends to our diverse team fostering an inclusive welcoming workplace where talents from various backgrounds collaborate and grow.

Join us at IES Abroad and become part of a community dedicated to creating global leaders and lifechanging experiences.

Summary of Position:

The Global Enrollment Management (GEM) Department serves all students who apply and/or are admitted to IES Abroad programs and those who apply to SAF programs. The GEM Specialist role acts as the admissions officer for a portfolio of programs and is responsible for administering and moving students through the admissions process. GEM Specialists also offer support to students as they prepare to study abroad largely in the form of internal support to other IES Abroad departments.

Essential Job Responsibilities & Duties:

• Act as admissions officer for assigned programs by reviewing all student documents and submitting complete applications to host institutions in a timely and accurate manner
• Serve as contact in GEM department providing exceptional service to students university coordinators other internal departments international country offices and IES Abroad Centers
• Maintain student data in database and client relations management system
• Collaborate with consulates and embassies to provide accurate visa application instructions to students and IES Abroad constituents
• Review visa requirements for student travel and compile documentation to support students in navigating the visa process
• Communicate regularly with all constituents regarding individual students program changes and other updates
• Create manage and review high volumes of online predeparture forms and visarelated content
• In consultation with other departments provide input for effective easy to read and streamlined predeparture content and communications to admitted students
• Serve organizations need for reports and analysis of enrollment data
• Maintain orderly and confidential filing systems and record keeping
• Regular and predictable attendance is essential for this position
• Commit to and demonstrate values and promotion of diversity equity inclusion and antiracism.
• Take on special projects other duties and tasks as assigned

Experience & Qualifications/Skills:

• Minimum one year data entry or administrative experience
• Database literacy and extensive knowledge of Microsoft Office and Excel
• Ability to organize and prioritize multiple projects and to meet deadlines
• Strong written and verbal communications skills
• Strong interpersonal communication skills and customer focus
• Strong attention to detail with the capacity to maintain accurate records
• Ability to cooperate with all stakeholders
• Takes responsibility for actions results and mistakes
• Ability to demonstrate values and promotion of diversity equity inclusion and antiracism required.
• Ability to exercise sound judgment when handling variety of issues

Education Licenses and/or Certifications etc.:

• Bachelors degree or equivalent relevant work experience required.

Hiring Salary Range

$58000$60000

Benefits Eligible

Yes

IES Abroad offers a wide range of benefits for eligible employees including health retirement and paid time off. Information about the benefit offerings can be found on our website: to Apply:

All applicants should submit an application includingcover letterresume andsalary requirementsby clicking Apply at the top of this page.

Please visit for more information about working at IES Abroad. If you require an accommodation with the application process please emailus: .

Equal Opportunity Employment:

IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employees abilities and promoting workforce diversity.

We are proud to be an equal opportunity employer and do not discriminate against any applicant on the basis of race color ancestry sex (including pregnancy) age national origin citizenship religion marital status disability sexual orientation gender identity and/or expression veteran status and/or any other status protected by applicable laws.