Food Beverage and Front Office Expert Full Time Part Time
Food Beverage and Front Office Expert Full Time Part Time
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Job Description
Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Our associates deliver service that comes from the heart as our passion is to help guests follow theirs. Find Your World at Courtyard by Marriott as an Operations Expert.
Our Operations Expert is all about building a memorable and unique experience for our guest. Our Operations Expert takes the initiative to deliver a wide range of services across all front of house activities that guide guest through their entire stay including Front Office & Food & Beverage support.
The Operations Expert at Courtyard is an entry level Front Office & Food & Beverage role suitable for students and previous individuals in similar roles.
Position Summary:
Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries providing service excellence to our experienced travelers
Ensureyour team is focused on building longterm valuebased customer relationships so our passion helps guests follow theirs
Support your passionate front office team in general operational tasks
Take guest reservations and perform cash handling & credit card responsibilities
Be an expert on the hotel and the surrounding area know it inside and out to exceed guest expectations
Use Point of Sale (POS) systems for cashhandling and sales
Process all types of payments
Address guests services in a professional and timely manner
Maintain the cleanliness of work areas throughout the day
Prepare and present food through host service
Conduct hotel preventative maintenance (including lighting airconditioning general maintenance and more)
Support in Maintenance Logging throughout different hotel systems
About You:
Experience with OPERA property management system or similar
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Selfmotivated driven and energized in a fastpaced environment
Armed with smart solutions and a cando attitude
An up to date RSA certificate and Food Safety Certifications
A cando attitude and is passionate in serving our guests
Experience in preventative maintenance
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
Courtyard by Marriott Hotel is part of Marriott Internationals Select Stays portfolio which has committed to putting people first for 90 years. Apply now!
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Employment Type
Full-Time
