Department Support Assistant Congestive Heart Failure Clinic

We are Hiring at Jewish Hospital CHF Clinic

Location: 200 Abraham Flexner Way Louisville KY 40202

Shift Options: Full Time First Shift

About Us

UofL Health is a fully integrated regional academic health system with seven hospitals four medical centers nearly 200 physician practice locations more than 700 providers the Frazier Rehabilitation Institute and the Brown Cancer Center.

With more than 12000 team membersphysicians surgeons nurses pharmacists and other highly skilled health care professionalsUofL Health is focused on one mission: delivering patientcentered care to each and every patient each and every day.

Our Mission

As an academic health care system we will transform the health of the communities we serve through compassionate innovative patientcentered care

Job Summary

General office support including data entry record keeping answering phones and filing obtaining and recording lab and test/procedure results. Scheduling tests procedures and appointments. Preparation of patient charts or reports for transplant clinic as well as preparing information packets agendas charts or reports for department/ Strong verbal skills and written communication skills. Other responsibilities as directed. Direct patient interaction is provided to patients of all ages.

• Obtain and document medical records for established patients referrals procedures or ancillary services.
• Communicate clinical information from medical records with transplant staff to ensure records are transcribed into the transplant database.
• Secure complex priorauthorizations for services medications or testing and track the authorizations for renewal.
  Provide administrative support for the adult heart and lung transplant clinics under the direction of the clinic nurse manager.
• Provide patient services coordination document coordination and insurance authorizations prior to scheduled testing and procedures
• Provide administrative support to the clinic patients and staff; to include maintaining and coordinating patient files/charts lab requests lab work reports insurance cards and any priorauthorizations required.
• Support the transplant service line through the organization of general office procedures; to include efficiency in telephone messaging
  Prepare and distribute on call schedule for transplant teams
• Utilize the transplant database for information management.
• Manage a high volume of phone calls triage each call and prioritize the calls making sure they are directed to the appropriate staff member.
• Schedule appointments and follow up testing confirm patient appointments.
• Set up charts for new patients.
• Manage and organize team members calendars including coordination and scheduling of meetings both with external and internal team members
• Maintain office and kitchen area to include ordering of office and kitchen supplies
• Calls patients to schedule procedures and give instructions over phone with followup letter with instructions.

Required Qualifications

• High School Diploma or equivalent

Preferred Qualifications

• Medical terminiolgy
• Computer skills

Benefits & Perks

• Competitive Pay & Benefits Options
• Paid Vacation Sick days and Holidays
• Free tuition to UofL for Part and Fulltime employees for Child/Spouse/Domestic Partner
• 401K with Employer Match

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