Job Description:
Terex is seeking a Field Service Engineer to operate in a dynamic environment assisting our dealers/customers in achieving peak performance and reliability with our extensive range of crushing screening and conveying equipment. The successful candidate will report to the Technical Manager and collaborate within the technical support team while also interacting with our engineering and quality teams to ensure prompt resolutions and prevent recurring issues. This role involves both field service work and providing remote technical support from the office. Position based in Louisville KY but candidates can live anywhere in the US
Responsibilities:
Provide onsite technical support commissioning and service for Terex crushing screening and conveying equipment
Working as part of a dedicated team delivering first class service to dealers and customers
Provide technical support to the dealer & customer North America network via telephone and internetbased MP Helpdesk.
Troubleshoot electrical mechanical hydraulic faults whilst working closely with our dealers service team.
Collaborate with our engineering & quality teams to ensure referral of all issues are dealt with on a timely basis to enable ongoing product improvements.
Escalate equipment quality issues to initiate quality alerts and prevent repeat failures
Provide engineering with field performance data and recommended improvements.
Show commitment to professional ethics and consistently meet the needs and expectations of internal and external customers. Acts as a Terex advocate in all situations
Assist with the display and simulation of equipment and technical presentation
Opportunity to travel extensively primarily USA & Canada
Basic Qualifications:
Knowledge and experience in electrical mechanical and hydraulic systems.
Experience with 3phase electrical control systems including AC inverters advantageous.
Experience in quarry / crushing & screening industry advantageous.
Must have a valid drivers license and be able to obtain a valid passport.
Willingness to travel.
General mechanical and electrical maintenance skillsProficient in Microsoft Products
Preferred Qualifications:
Mechanical or electrical systems education preferred
Degree preferred
Ability to read schematics and engineering drawings
Strong written and verbal communication skills both inperson and by phone
Decisionmaking and prompt resolution of equipment failures
Independent work with minimal supervision
Team player in a diverse environment
Dependable and punctual
Position based in Louisville KY but candidates can live anywhere in the US
Knowledge Skills and Abilities:
Selfmotivated and high energy
Logical problemsolving ability
Ability to work within a team as well as on your own initiative with minimal supervision
Ability to work in an environment that is fluid with constantly changing priorities
Customer focus
Excellent verbal and written skills
Highest level of integrity honesty and trust
Position is based in Louisville KY.
Why Join Us
We are a global company and our culture is defined byour Values Integrity Respect Improvement Servant Leadership Courage and Citizenship.
Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
Our top priority is creating an inclusive environment where every team member feels safe supported and valued.
We make a positive impact by providing innovative solutions engaging our people and operating in a sustainable way.
We are committed to helping team members reach their full potential.
Through innovation and collaboration our vision remains forwardlooking and we aim to be a catalyst for change inspiring others tobuild a better world for generations.
We offer competitive salaries Team Member bonus private healthcare holidays 401k life assurance LinkedIn Learning
For more information on why Terex is a great place to work click on the link! Careers Terex Corporate
This above description is nonexhaustive and there may be additional duties in accordance with the role.
If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.
How to Apply
To apply for this role and view all available positions within Terex please visit our careers page:
Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community.
If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.
About Terex:
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery waste and recycling solutions mobile elevating work platforms (MEWPs) and equipment for the electric utility industry. We design build and support products used in maintenance manufacturing energy minerals and materials management construction waste and recycling and the entertainment industry. We provide bestinclass lifecycle support to our customers through our global parts and services organization and offer complementary digital solutions designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emissionfree performance products that support renewable energy and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America Europe and Asia Pacific and sold worldwide.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting engaging developing and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values Integrity Respect Improvement Servant Leadership Courage and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive supportive nondiscriminatory and safe workplace for all team members. To that end we are committed to actively foster a culture where every team member feels valued listened to and appreciated. We are committed to being fair and impartial in our an Equal Opportunity Employer employment decisions are made without regard to race color religion national origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability including disabled veterans you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at.
The Company offers competitive salaries advancement opportunities and a full range of benefits including paid vacation 401(k) medical dental and vision.