Inside Sales Specialist
Inside Sales Specialist
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Job Description
The Product Specialist is an integral part of a Customer Interaction Centre. You will be speaking to end users about patient choice whilst delivering Convatec Solutions. An excellent communicator with a cando attitude working to enhance Convatecs reputation and market share by providing ethical solutions to Customer needs.
Key Responsibilities:
Communicating directly with End Users and Healthcare Professionals in relation to Convatec solutions.
Lead followup with end users regarding products and services using solution based selling skills facilitate conversions to Convatec products/services.
Develop new sales opportunities using inbound outbound calls email and Live Chat
Has awareness of stoma types and can suggest tailored product solutions meeting individual customer circumstances
Drive individual performance through convatec values to meet agree sales Key Performance Indicators.
Prioritises workload ensuring pipline is kept up to date whilst delivering world class service to endusers.
Maintaining up to date knowledge of new products and services available to our customers
Demonstrates proficiency in the use of databases and focuses on gathering essential information efficiently using data to explore further opportunities.
Adherence to standard operating procedures within the department whilst understanding the why and continuously looking for improvement
Skills & Experience:
High levels of empathy with active listening skills
Problem solver able to deal effectively and professionally with end user and healthcare professionals queries
Ability to work collaboratively with internal and external stakeholders
High Level of organisational skills and an ability to prioritise workload whilst multitasking
Excellent verbal written and face to face communication skills
Strong Keyboard skillsincluding advanced knowledge of Word Excel and note writing
Ability to work independently and as a team
Proven track record of working towards KPIs and targets
Attention to detail with a high level of accuracy
Telephony and CRM system experience
Qualifications/Education:
Proven track record in a Sales Role
Experience of recognising sales opportunities
Travel Requirements
This role may require travel for meetings coaching conferences and patient events.
Working Conditions
Hybrid working 3 days per week in the office.
Our transformation will change your career. For good. Youll be pushed to think bigger and aim for excellence. Your ideas will be heard and youll be supported to bring them to life. Therell be challenges. But stretch yourself and embrace the opportunities and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work thatllmoveyou.
#LICM1
#LIOnsite
#ForeverCaring
#ForeverConvatec
#WeAreConvatec
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media text message email or phone call about recruitment at Convatec do not disclose any personal information or pay any fees whatsoever. If youre unsure please contact us at .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee
If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site Find Jobs. Thank you!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
