Gallery Host - Bilingual FREN
Gallery Host - Bilingual FREN
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About the role
The Canadian Museum for Human Rights (CMHR) is centered around the idea that respect and understanding of human rights can serve as a positive force for change in the world. The Gallery Host will collaborate with others in the organization to support our collective efforts to build a workplace culture that is inclusive equitable innovative and focused on inspiring action.
Reporting to the Manager Program Delivery with daily supervision by the Assistant Managers Gallery Hosts work in the Museums galleries where they greet visitors ensure the security of visitors and the exhibits answer exhibition content questions deliver interpretive gallery animations or talks to casual groups of visitors as well as prescribed ingallery programming and provide general information concerning services programs and exhibitions. The incumbents will be strong and thoughtful communicators critical thinkers and innovators and will bring a collaborative approach to their role.
What you will do
- Contributes to a culture that promotes respect equity inclusion and innovation and models antiracist and accountable behaviours.
- Provides visitors with general information concerning services programs and exhibits resources and wayfinding.
- Provides basic interpretation of Museum exhibits and seeks advice or guidance from Interpreters when needed and appropriate.
- Delivers ingallery interpretive programs and assists with organizing program supplies encourages visitors to participate in programs and demonstrates activities.
- Maintains a high level of knowledge and familiarity with the Museums content.
- Facilitates discussions and dialogue and employs appropriate techniques to manage sensitive situations.
- Assists with evacuation procedures in the event of an emergency.
- Maintains a safe environment and acts as a first point of contact to escalate security matters to the appropriate staff member.
- Assists visitors with the use of mobile applications and ingallery technology.
- Accommodates the needs of visitors in gallery as required.
- Performs other duties as assigned.
What were looking for
- High school diploma or equivalent plus a minimum of 1 year of experience working in customer service or a combination of education and related experience.
- Commitment to human rights principles including respect equity inclusion and dignity for all.
- Excellent communication skills including the ability to manage challenging dialogue and subject matter in both official languages (French and English).
- Ability to work both independently and collaboratively in a teamoriented environment.
- Available to work shifts (weekdays weekends evenings and general holidays).
Desired Qualifications
- Knowledge of general security practices.
- Experience with public speaking teaching or heritage interpretation.
- Relevant and similar experience in a related organization (e.g. museum or other notforprofit organization or tourism industry).
- Ability to use Microsoft Office (Word Outlook Teams) and search engine apps (iPad).
- The ability to communicate in additional languages spoken or visual (e.g. ASL or LSQ).
Official Language Proficiency
Bilingual imperative :
- BBB Written Comprehension (intermediate) Written Expression (intermediate) and Oral Proficiency (Intermediate) in French
Conditions of Employment
- Security Screening Level Reliability Status
- Child Abuse Registry Check
Other
- Available to work weekdays weekends evenings and holidays.
- Required to wear a Canadian Museum for Human Rights issued uniform.
- A considerable amount of standing and walking is required.
- Work is in an open public environment.
- Work is in a high sensory environment (video screens sounds/music).
The Canadian Museum for Human Rights (CMHR) believes that a diversity of experiences and thought drives innovation and transformation. We are working towards building a workforce that is representative of the community in which we live and that we serve. We are committed to providing equal employment opportunities to all and encourage you to identify your employment equity status in your cover letter. The information you voluntarily disclose will be kept confidential and used solely for the purpose of increasing workforce diversity.
The CMHR is committed to developing a work environment and recruitment processes that are inclusive and barrierfree. Please advise the People and Culture representative if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.
Intent / Result of process: An eligibility list of qualified candidates may be created as a result of this process. The list would have a retention schedule of six months.
If contacted about this job posting please advise us if you require any accommodations regarding the interview process.
Other details
- Pay TypeSalary
Employment Type
Full-Time
