Valet - Wyndham Avenue Plaza

We Put the World on Vacation

How Youll Shine:
The Valet Associate will properly greet all guests by welcoming them to the Resort. The primary purpose of this position is to safely park and/or retrieve owner and guest vehicles. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations. Responsible for the safety of owner and guest vehicles.

How Youll Make an Impact:
Greet guests and safely park and/or retrieve owner and guest vehicles. Responsible for safety of guests vehicles and keys. Answer questions pertaining to amenities services policies attractions dining entertainment directions etc. Coordinate transportation needs for owners and guests. Keep main entrance lobby and portecochere clean and free of trash or other debris. Assist guests with luggage. Maintain luggage carts to ensure they are in working order.
Maintain positive customer and associate relationships. Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or followup. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments.
Ensure compliance with: Internal Audit Quality Assurance Loss Prevention Resort Operating Procedures Guest Service Department Operating Procedure and Standard Operating Procedures.

What Youll Bring:

• Must have a valid drivers license in the state you are applying with a proven clean driving record.

• Driving experience in all types of passenger vehicles including manual shift.

• Excellent communication skills.

• Ability to read and comprehend routine instructions short correspondence and memos in English.

• Ability to give high priority to customer service.

• Ability to solve problems with minimal guidance.

• Must maintain a professional appearance and a CanDo positive attitude towards all guests and staff.

• Ability to multitask and work in a fast paced environment.

• Must be people oriented and able to work independently or with others as needed.

• Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard.

How Youll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements including tenure speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.