Senior Competency Engineer 2 Quality
Senior Competency Engineer 2 Quality
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1 Vacancy
Job Description
Introduction
The CS Quality and Excellence for the Intel CT & US Region is part of the Customer Support organization. The team support all local US sites operationally and the Intel sites WW for customer quality engagement. The Quality & Excellence team is responsible to define and drive the quality improvement roadmap for the US region.
The team consists of 4 main pillars to enable driving Quality as an operations:
Customer Quality Intel Customer Team
The customer quality managers secure progress and communication of quality incidents (tactical) and quality programs (strategic). They are also responsible to share customers voice internal at local sites and towards upstream solution providers.
Service Quality Engineering Regional
Support local operations to address quality hits captured in the daily disturbance review meetings. Service Quality Excellence Regional
Drive quality programs; internal and ISO audit Quality training craftmanship New Machine Quality etc. Logistics Quality Regional
Focus on material return quality inspections stock purge tool calibrations & certification.
Role and Responsibilities
The Quality Competency Engineer is part of the Service Quality Engineering team with team members at the different CS US locations. As Quality Competency Engineer supporting the UpgradeInstallRelocation (UIR) team you are responsible to support with quality hits encountered in the UIR operations. In this role you will join the daily disturbance review (DDT/DEP/DRB) meetings where quality disturbances are reviewed on daily basis for all platforms (EUVDUVAPPS). As quality engineer you support the UIR team where needed to analyze these disturbances and define & implement corrective actions. (i.e. D12. You are also responsible to drive the structural followup for disturbances which require containments or solutions upstream to improve ASML products and quality processes based on following activities;
Closely collaborate with the UIR team
Participate in local disturbance meetings on daily basis to review quality hits and help guide the team on all information to be collected and analyzed. Support local team with RCA 5xWhy 8D process for technical and nontechnical issues (including data analysis of scanner source and DL).
Support local operations with followup on local disturbances like workmanship events (guide through D12 process)
Take ownership for DOA intake to ensure all information is collected and material is returned according to PMR (Perfect Material Return) standards in order to avoid NFF (no fault found) when RCA (root cause analysis) is performed by the supplier. If needed the Quality engineer supports in the local warehouse with the CSCM team. The Service Quality Engineering team has the target to have first time right for DOA intake.
Track and ensure DOAs are getting driven to closure by Central Quality Team and feedback corrective and preventative actions to the UIRl teams.
Develop and implement bestknownmethods to drive optimized performance.
Improve service mix and structural issue documentation including initiation review and improvement rollout.
Understand and drive continuous improvement towards ASMLs performance and quality KPI targets.
Support the local Customer Quality Manager (CQM)
Understand the CQNs (Customer Complaints) and support the local CQM in the analysis of these CQNs related to UIR.
Provide technical understanding of the quality hits in support of the strategy towards local customer.
Closely collaborate with the DOA and NMQ (New Machine Quality) Program Managers of the Service Excellence Quality team:
Provide understanding of DOA and NMQ hits
Support the program manager to define systematic/common root causes which need to be structurally driven by the program managers
Support driving the quality mindset & training within US region
Define and drive activities to increase the CS engineers awareness/mindset required to avoid operational induced DOAs
Support the definition and push the needs for Quality training regarding material handling
Education and Experience
Must have a Bachelors degree in quality or a related field.
Must have 35 years of relevant work experience in the quality engineering space.
Experience in the semiconductor industry.
Experience in Professional Field Service Operations.
EUV DUV and/or APPS experience required.
Skills
Working at the cutting edge of tech youll always have new challenges and new problems to solve and working together is the only way to do that. You wont work in a silo. Instead youll be part of a creative dynamic work environment where youll collaborate with supportive colleagues. There is always space for creative and unique points of view. Youll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job youll need the following skills:
Get things done mentality.
Able to analyze and draw conclusions from data or report information.
Strong communication and influencing skills.
Track record in process improvement/optimization.
Analytical thinking skills.
Other Information
Position may require travel up to 25.
This position requires access to controlled technology as defined in the United States Export Administration Regulations 15 C.F.R. 730 et seq.. Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules facilities or conditions which enable an individual with a disability to apply for a job perform the essential functions of a job and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application participate in an interview or otherwise participate in the employee preselection process please send an email to to initiate the companys reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.
Required Experience:
Senior IC
Employment Type
Full-Time
