Technical Program Manager Khanmigo Core Platform 5-month contract 120hour
Technical Program Manager Khanmigo Core Platform 5-month contract 120hour
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Job Description
ABOUT KHAN ACADEMY
Khan Academy is a nonprofit with the mission to deliver a free worldclass education to anyone anywhere. Our proven learning platform offers free highquality supplemental learning resources that cover PreK12th grade and early college core academic subjects with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world with a focus on learners in historically underresourced communities.
OUR COMMUNITY
Our students teachers and parents come from all walks of life and so do we. Our team includes people from academia traditional/nontraditional education big tech companies and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity equity inclusion and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts inhouse with learning about ourselves and our colleagues. We strive to be worldclass in investing in our people and commit to developing you as a professional.
THE ROLE
As the temporary Technical Program Manager for Khanmigo Core Platform 5month contract) you will be responsible for coordinating and balancing the priorities of internal customer stakeholder teams who are building Khanmigo experiences partnering with Engineering and Product Management on aligning the roadmap. Your efforts will streamline our processes and ensure our teams are aligned and productive which will enable us to build the best products to serve our mission.
You will:
- Coordinate with internal customer stakeholder teams such as Tutor Platform Literacy Teacher Experience to understand their needs and balance their priorities.
- Manage platform capabilities including text to speech and vision.
- Oversee developer frameworks such as our Evaluations Component library being built.
- Provide necessary tools for prompt engineers workflows.
- Coordinate internal upgrades aligning different teams onto the latest models.
- Ensure that evaluation test cases for every activity across teams are met.
- Collaborate with internal dependency teams like Data Infra to ensure our Evaluations Component data fits the shape expected by the Data Infra team for tools like Langfuse.
- Manage coordination for KhanmigoasaService partners for 3rd party customers leveraging the Khanmigo Platform.
WHAT YOU BRING
- 5 years of Program Engineering or Product Management experience where you have successfully managed big datafocused programs (or multiple projects) from inception to
- Several years of handson experience in software development with daily coding tasks (experience as a TPM building software platforms is an acceptable substitute). While this role does not involve daily coding a technical background is essential for building a cuttingedge AI platform. Experience in AI/ML is preferred but not required.
- Proficient in program/project management tools (e.g. Gantt charts spreadsheets JIRA Confluence presentations etc.; comfortable collaborating in an online/cloudbased environment (e.g. Google Apps Slack etc.
- The ability to think creatively and use data to solve ambiguous and complex problems
- Excellent interpersonal and communication skills to build relationships and influence across multiple levels of the organization comprised of technical and nontechnical individuals
- Excellent organization skills acute attention to detail ability to balance multiple tasks in an everchanging environment.
MORE ABOUT US
- Sals TED talk from 2011
- Sals TED talk from 2015
- Sals TED talk from 2023
- Our team: COMPANY VALUES
Live & breathe learners
We deeply understand and empathize with our users. We leverage user insights research and experience to build content products services and experiences that our users trust and love. Our success is defined by the success of our learners and educators.
Take a stand
As a company we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However we also listen learn and flex in the face of new data and commit to evolving this point of view as the industry and our users evolve.
Embrace diverse perspectives
We are a diverse community. We seek out and embrace a diversity of voices perspectives and life experiences leading to stronger more inclusive teams and better outcomes. As individuals we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen learn and collaborate to gain a shared understanding. When a decision is made we commit to moving forward as a united team.
Work responsibly and sustainably
We understand that achieving our audacious mission is a marathon so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a nonprofit we are supported by the generosity of donors as well as strategic partners and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.
Bring out the joy
We are committed to making learning a joyful process. This informs what we build for our users and the culture we cocreate with our teammates partners and donors.
Cultivate learning mindset
We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings ourselves and our organization. We learn from our mistakes and arent afraid to fail. We dont let past failures or successes stop us from taking future bold action and achieving our goals.
Deliver wow
We insist on high standards and deliver delightful effective endtoend experiences that our users can rely on. We choose to focus on fewer things each of which aligns to our ambitious vision so we can deliver highquality experiences that accelerate positive measurable learning with our strategic partners.
We are committed to equal employment opportunity regardless of race color ancestry religion sex gender gender identity or expression national origin sexual orientation age citizenship marital status disability or Veteran status. We value diversity equity and inclusion and we encourage candidates from historically underrepresented groups to apply.
Required Experience:
Manager
Employment Type
Contract
