Rental Coordinator
Rental Coordinator
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Job Description
Burris Equipment as part of Alta Equipment Company shall be the premier supplier of highquality construction equipment rental equipment landscape equipment and sports turf equipment in Northern/Central Illinois Southern Wisconsin and Northwestern Indiana. We shall focus our efforts on providing specialized products knowledge and expertise retaining our emphasis on construction and landscape equipment and the associated support products delivering superior service to our customers.
We provide our employees with the following tools and resources to be successful:
- Training
- Outstanding benefits package (Medical Dental and Vision plusmuchmore!
- 401(k) with match
- 10 Paid holidays
Our construction equipment group is seeking a fulltimeRental Coordinatorfor ourLakemoor ILbranch. This role is responsible for the efficient handling and control of the rental businesses through proper inventory record keeping delivery and reporting as well as other duties as specified by the Rental Manager. The pay rate for this role is $1926/hr based on candidate experience.
Responsibilities:
1. Answers customer questions quickly clearly and completely. Recommends equipment appropriate for the job; handles complaints on a timely basis & maintains positive communications with customers.
2. Internal communications: Communicates with Department Manager at all times and provides adequate notice to rental technician for upcoming machine requirements.
3. Works with other department personnel to assist them with rental information as required.
4. Sees that promises are maintained and deliveries are made on schedule advises customer of known delays.
5. Keeps large and small rental spec information uptodate and stays abreast with departments policies and procedures.
6. Maintains accurate notations and communication of lost rentals equipment inspections trucking files transfers customer requests equipment requirements pickup and delivery times.
7. Technical knowledge: Knows rental equipment applications well and knows proper safety and maintenance requirements. Must be able to instruct customer in proper use.
8. Diplomatically handles customers complaints in a friendly pleasing and personal manner reports any condition which may need further company attention to department manager.
9. Dispatches trucks/drivers in a timely and orderly fashion congruent with daily schedules and customer requirements. Inspects contracts when received and given to drivers to be sure all requirements have been fulfilled.
10. Ensures every contract is filled out 100 this includes all blanks to be properly filled out inspection and rental agreements with each contract and damage waivers if necessary.
11. Performs other duties as prescribed by Rental Manager from time to time.
Specifications:
1. Must be able to lift 90lbs 50 of the time in order to unload equipment.
2. Must be knowledgeable about the operation of a personal computer.
3. Must have Microsoft Office knowledge.
Distributor Relationships:
1. Cooperates with other company personnel.
2. Advises supervisors of all changes in the department which can affect company success.
Method of Measurement:
1. The satisfaction expressed by customers concerning the rental counterpersons assistance.
2. New business developed as a result of the rental counterpersons performance.
3. The satisfaction of management and other members of the company concerning performance.
Reports to: Rental Manager
About Alta:
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best Passion for Excellence Customers for Life Mutual Respect and One Team. More than an equipment company Alta is an innovator of solutions delivering diverse products and unrivaled support centered on building lasting customer relationships.
If you have a passion for excellence and are ready to make a difference within our organization were ready for you. Whether its selling the worldsbest big iron rolling up your sleeves and servicing our industryleading construction and material handling product brands or being a difference maker behind the scenes we can use your skillset.
At Alta Equipment Group we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a Top Work Place USA our employees across North America are committed to excellence. Its the Alta way.
So lets start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For:
At Alta Equipment Group we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in ones profession through additional training and learning.
Other Opportunities at Alta:
Please visit our careers page at to view other openings that may be of interest to you!
Alta Equipment Group is an equal opportunity means we do not discriminate on account of age race religion color sex national origin ancestry citizenship height weight marital status familial status disability genetic information military status veteran status misdemeanor arrest record or membership in any other classification protected under applicable you believe the Company has violated its equal employment opportunity policy in any way please contact immediately!
Other details
- Pay TypeHourly
Required Experience:
IC
Employment Type
Hourly
