This position is paid on net tours not penetration rates!
The InHouse Marketing Agent provides information and an opportunity for guests owners or members staying on property to receive an owner update of Capital Vacations properties and sales presentation.
Principal Duties and Responsibilities
- Generates customer excitement regarding our product
- Invites Owners to attend an Owners Update
- Invites NonOwners to attend a sales presentation for Capital Vacations
- Assists guests and Owners with onsite and offsite needs
- Provides guests and Owners with a smooth friendly efficient checkinexperience
- Understands qualifications and company policies and procedures
- Maintains uptodate knowledge of the content of local shows attractions and locations
- Complete all necessary paperwork and reports accurately completely and legibly
- Responsibly handles cash
- Maintains production at or above minimum performance standards
- Answers telephonesinbound and outbound calling
- All other duties as assigned
General Statement Performs the job assigned complying with Company policies and procedures business code of ethics FLSA regulations and all applicable laws as well as ensuring confidentiality reliability quality and productivity.
Job Requirements
Education Essential Training / Certifications and Experience:
- High School Diploma/GED
- OPC or InHouse experience preferred
Skills Knowledge and Abilities:
- Excellent customer service skills
- Must be highly motivated with a positive attitude. Must be able to use Microsoft Office and have knowledge of computer basics
- Attention to detail and organization skills
- Basic math skills
- Excellent verbal and written communication skills
- Sales knowledge
- Positive attitude and willingness to help others
- Flexible schedulenights weekends and holidays are required
Shift: Additional hours may be necessary to meet goals or cover shifts
- Regular Hours and Weekend
Travel:
#CVJF