Care Coordinator Homeless Services
Care Coordinator Homeless Services
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Job Description
TITLE: Care Coordinator (Temp)
DEPARTMENT: Programs
REPORTS TO: Program Manager
Employment Status: Full Time
Reg. Hours Worked: 40 / Week NonExempt
Salary: 24.04/hr
Multiple Locations: Pasadena Los Angeles Irwindale Pomona El Monte
Schedule: Monday Friday 8:00am 4:30am 9/80 schedule eligible)
**This is a temporary assignment with the potential to transition into a permanent role.**
JOB SUMMARY:
The Care Coordinator is responsible for providing comprehensive personcentered case management and support to individuals and families experiencing or at risk of homelessness. Working under Housing First and traumainformed care models the Care Coordinator connects clients with housing financial medical and social resources to promote longterm stability and wellness. This role involves working collaboratively with community partners and internal teams to address barriers to housing improve quality of life and ensure compliance with program and funding requirements.
ESSENTIAL FUNCTIONS INCLUDE but are not limited to the following:
Conduct intake assessments within designated timelines to determine client needs eligibility and goals.
Develop and implement individualized service plans with clear objectives related to housing wellness employment and financial stability.
Maintain a caseload of 2025 participants and provide consistent engagement through regular home and field visits.
Assist clients through the leaseup process in collaboration with Housing Navigators including locating units documentation inspections and movein coordination.
Provide referrals to supportive services including medical mental health substance use employment childcare and legal aid.
Conduct assessments to identify mental health or substance use needs and coordinate care as appropriate.
Maintain accurate and timely documentation in HMIS and other databases in accordance with agency and funder standards.
Facilitate transportation for clients to appointments and offsite services as needed.
Monitor lease compliance and housing stability; intervene early in case of challenges or violations.
Participate in community case conferencing trainings and staff meetings.
Support program compliance with HUD and other funder requirements.
Perform other duties as assigned.
PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT:
Work is performed in both office and field settings including in clients homes and communitybased locations
Regular travel within Los Angeles County required
Must be able to sit stand walk and lift up to 25 lbs
May be exposed to varying weather conditions and individuals in crisis
Must be comfortable working with diverse populations and maintaining professional boundaries
KNOWLEDGE SKILLS AND ABILITIES:
- Knowledgeable about transitional and permanent housing resources throughout Los Angeles County.
- Extensive knowledge of substance abuse and mental health issues with the ability to identify related issues.
- Understanding of and/or willingness to learn best practices including harm reduction housing first and trauma informed care.
- Proficient in Microsoft Word Excel and PowerPoint applications. Ability to accurately enter client data and notes in HMIS database system.
- Strong knowledge of case management practices and ability to accurately and clearly document case notes.
- Capability to comprehend and effectively build relationships with individuals experiencing homelessness. Demonstrates sound judgment and decisionmaking skills.
- Strong problemsolving and crisis intervention skills. Detail oriented and highly organized. Excellent written and verbal communication skills.
- Bilingual in English/Spanish preferred.
- Possess a valid California drivers license and have access to a properly registered vehicle.
EDUCATION TRAINING AND EXPERIENCE:
Minimum Qualifications
- Option I: A Bachelors degree in Social Work or related field.
- Option II: Have a minimum of two 2 years of experience in a related human services fie
- Option III: Successful demonstration of required skills through current or past USHS direct employment or temporary assignment may be considered in lieu of the standard required years of experience.
Union Station Homeless Services is an Equal Opportunity Employer
Required Experience:
IC
Employment Type
Full Time
