Endoscopy Technician II

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Facilitates open professional communication to achieve mutual understanding role modeling by example.

• Teaches others to critically think by verbally expressing rationale for decisions and follows up providing structured feedback with examples. Serves as a mentor to Endo Tech Is utilizing skills and knowledge helping to train and orient others.

• Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance. Makes contributions to the work effort as a whole.

• Maintains an orderly environment that facilitates access to supplies manuals and other resource information. Assists team members in maintaining inventories.

• Independently and competently performs the duties and responsibilities of preceptor and clinical resource to Endo Tech physicians patients visitors and staff in order to provide optimal patient care.

• Communicates potential revisions and accurately processes physician preference cards.

• Anticipates the needs of the physician and prepares for the procedure by independently organizing the work flow problemsolving and managing multiple ongoing priorities.

• Role models behaviors and skills through peertopeer accountability towards improving department score for patient satisfaction on unitbased scorecard.

• Employs strong knowledge of the Endo Tech role to provide assistance during all levels of endoscopy procedures diagnostic therapeutic and complex. Executes procedures and interventions requiring advanced therapeutic and ERCP skills.

• Promotes quality patient care by monitoring case progression/throughput through prompt communication to unit staff.

• Contributes to identification of corrective actions and improvement activities towards meeting quality and safety targets on the unitbased scorecard through peertopeer accountability reporting near misses and collaborating with the interprofessional team.

• Uses resources efficiently; does not waste supplies. Assists team members in maintaining inventories. Monitors supplies to maintain par level.

• Selfmotivated to independently manage time effectively and prioritize daily tasks minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.

• Proactively seeks opportunities to enhance knowledge and learning towards proficiency in competencies with a focus on continual development.

• Collaborates with interprofessional health care team and initiates department process improvement and shared governance activities.

• High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of postsecondary education etc.

• Three years of experience as an Endoscopy Technician

• BLS Basic Life Support (AHA)

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Possesses basic computer knowledge; operates multiple computer systems to include electronic health record and Microsoft Office software to maintain patient and exam document

• Exhibits strong interpersonal and team player skills with all levels of the team and assures delivery of excellent customer service to all patients visitors physicians and coworkers

• Demonstrates independence and exercises sound judgment in interactions with physicians interprofessional care team and patients and their families

• Demonstrates proficient knowledge for all endoscopy equipment and proper use handling cleaning and highlevel disinfecting of endoscopes equipment and accessories

• Demonstrates proficient knowledge and appropriate use of hospital database such as EPIC. Ability to access information both in the department and within the hospital system

• Demonstrates Level I (entrylevel GI procedures) with expertise

• Demonstrates Level II (moderate level GI procedures and ERCP skills) with proficiency

• Demonstrates proficiency in advanced ERCP skills including SpyGlass and EHL

• Demonstrates competency in a minimum of one specialty skill

• Society of Gastroenterology Nurses and Associates Certificate (SGNA) within six months of hire

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist Cypress Hospital scheduled to open in the first quarter of 2025 will be Houston Methodists ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276 and a prime location in the heart of the rapidly growing U.S. 290 corridor the hospital will be equipped with technologically advanced innovations implemented during COVID many of them designed to make patient communication with physicians staff and families the very best and most effective in any health care facility. Even though the hospital wont be fully operational until 2025 we have several services and specialties opening in 2024.