Sales Coordinator
Sales Coordinator
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Job Description
Location
Nashville Hotel
The Omni Nashville Hotel was specially created to be an authentic expression of Nashvilles vibrant music culture. Across from the new Music City Center the luxury hotel is a oneofakind experience fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the citys distinct character incorporating natural materials exposed steel and regional limestone. The multistory hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.
The Omni Nashville Hotels associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Nashville may be your perfect match.
Job Description
Omni Nashville Hotel is excited to offer competitive wages and benefits growth opportunities paid time off and hotel stay discounts! If you love hospitality and have a passion to serve others then youll love working with the Omni Nashville Hotel apply today!
To provide administrative support to the Sales Department. To support the Director of Sales and assigned Sales Managers with day to day operations and to ensure communication in their absence.
Responsibilities
- Schedule & prioritize workload to meet deadlines of all managers.
- Type and distribute all correspondence including proposals booking notices letters contracts etc. for assigned managers ensuring that all correspondence is 100 accurate.
- Utilize Delphi correctly to ensure managers are able to accurately track book and followup on all accounts/bookings.
- Assist Sales Team with all Site preparation and support with sales kits / brochures etc.
- Assist managers with sales calls and participate in sites FAMs trade shows and other related market events as required.
- Assist Sales with collecting & routing favors (e.g. rooms/loyals/VIPs/upgrades) for individual reservations through the Group Reservations Coordinator. Confirmed Group requests go through Group Reservations Coordinator/Conference Services Manager.
- Maintain account/booking files and ensures that all information is included in file i.e. accurate traces turnoverchecklist history letters emails deposits letters etc.
- Ensures that all managers receive messages in a timely manner. (Messages to include name and phone number of callers date and time call received).
- Coordinated general office functions.
- Liaise with other hotel departments to help ensure Sales clients needs are met/exceeded.
- Performs other duties as assigned by man.
Qualifications
- Previous catering convention services or sales support experience required(Large convention hotel preferred). Other relevant event meeting planning or hotel operations experience will be considered.
- High school education required; college degree preferred.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests management and coworkers both in person and by telephone.
- Ability to accurately and efficiently input information into computer systems with developed computer proficiencies. Delphi experience strongly preferred.
- Ability to work cohesively with coworkers both within and outside of your department.
- Ability to think clearly quickly and make concise decisions.
- Ability to work well under pressure dealing with many guest requests/questions within a short period of time.
- Strong organizational skills with the ability to prioritize and multitask in a fastpaced environment. Ability to prioritize and organize workload to ensure deadlines are met.
- Able to evaluate and select among alternative courses of action quickly and accurately identifying and solving problems as necessary.
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
- Customer service oriented with a desire to create memorable guest experiences.
- Ability to use various office equipment including but not limited to calculators photocopiers and facsimile machines.
- Must be able to work a variety of shifts including nights weekends and holidays.
- Move bend lift carry push pull and place objects weighing up to 40 pounds without assistance.
- Stand walk or sit for an extended period or for an entire work shift.
- Requires repetitive motion including utilizing telephone/computer for an extended period or for an entire shift.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Required Experience:
IC
Employment Type
Unclear
