Community Associate - Berkeley
Community Associate - Berkeley
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Job Description
The Community Associate will be an integral part of Bonneville Labs positioned at the front desk and acting as a primary point of contact for members and visitors they will often be seen as the face of the company. This position will be responsible for promoting and supporting a pleasant and welcoming space to provide a lasting first impression to guests of our facilities.
What Youll Do
- Provide office administrative and operational support to the organization as a whole to include but no limited to:
- Upkeep of facilities and decor to provide a tidy and pleasant environment
- Supply ordering and inventory management
- Communication liaison between interdepartments members external customers partners and vendors
- Coordinate and schedule staff meetings events and usage of conference rooms
- Greet and provide assistance to staff members and guests both by phone and walkins
- Coordinate and distribute mail and deliveries
- Support onboarding/offboarding of members
- Support executive team lab operations and other departments as requested
- Maintain records spreadsheets SOPs and various other documents
- Support internal and external events through brainstorming planning organizing and executing
- Establish and maintain a pleasant and cooperative working relationship with clients of Bonneville Labs
- Contribute to building company culture
- Crosstrain both interdepartment and other sites to provide backup support as required
- May be required to stay afterhours or work overtime as necessary (event cleanup urgent facility cleanliness issues etc.
- Perform other duties as assigned
- Maintain compliance with all company policies and procedures
What Youll Bring
- Selfstarter who uses initiative and exercises sound independent judgment
- Teamplayer who is willing to provide feedback and welcomes the input of coworkers
- Courteous tactful and have firmness in dealing with the public evaluate alternative solutions and present recommendations
- Strong work ethic and positive attitude
- Desire to work as part of a team with a strong focus on client needs and customer service
- Excellent computer proficiency (MS Office & Google Workspace)
- Organizational skills and the ability to manage projects effectively
- Excellent verbal and written communication skills including the ability to effectively communicate with internal and external customers
- Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
- Ability to exercise discretion and maintain confidentiality
- Analytical and detailoriented
- Ability to prioritize
- Ability to work independently and to carry out assigned tasks to completion within parameters of instructions given prescribed routines and standard accepted practices
- Excellent customer service skills
- Creative outofthebox thinking
Your Work History will Include
- 2 years Administrative experience in a professional environment (construction property management or similar preferred)
- Minimum of 1 year of experience in a customer service or customer facing role
Your Educational Background
- High school diploma or equivalent required
- Bachelor degree (or experience in lieu of education) preferred
Other Requirements
- Work Day: Monday Friday 7:30am4:00pm
- Travel: up to 25 for events and meetings within the Bay Area
About Bonneville Labs
Bonneville Labs is a flexible coworking and traditional lab space operator and developer optimized for a community of BioDoers emerging biotechnology companies community partners and life sciences market leaders. Bonneville Labs believes that research and development organizations can innovate faster when their mindshare is freed up from operations to focus on discovery and product development. Bonneville Labs seeks to improve our world and lives by eliminating operational hurdles and reducing the cost of research and development for our member companies and allowing them to go forward faster toward world changing discoveries and businesses.
Perks Working with Bonneville Labs
- Annual Bonus Eligible
- 2 weeks accrued Vacation Time
- 2 weeks accrued Sick Leave
- 7 Holidays
- Competitive Medical Dental Vision and a variety of voluntary coverages and options (no waiting period)
Bonneville Labs is an equal opportunity employer that is committed to creating an inclusive employee experience for all regardless of race gender religion sexual orientation age disability or if youre parenting the next generation of innovators. We firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Please contact if you would like to request reasonable accommodation during the application or interviewing process.
Required Experience:
IC
Employment Type
Full-Time
