Credit Union - Collector

• Collects delinquent consumer loans and other loan portfolios such as student
• loans commercial loans real estate loans and credit cards.
• Contacts debtors with delinquent account(s) by telephone or in writing and records the results. Initiates skip tracing efforts on debtors through credit reporting agencies and/or through proprietary software. Reviews delinquent loans and conducts internal investigation for potential issues prior to contacting debtor.
• Responds to incoming inquiries or requests by telephone and/or electronic mail from other Credit Union branches and Credit Union members.
• Reviews and coordinates potential repossessions in collaboration with Sr. Collector and prepares notices to debtor such as Notice of Default and Deficiency Balance Notices.
• Provides counseling on repayment options including payment arrangement and/or loan workout/loan modification. Collaborates with Sr. Collector if loan workout/loan modification and/or deferment deemed necessary. Follows up and monitors payment arrangement once it has been established.
• Recommends uncollectable accounts for review chargeoff and legal action.
• Assists with ordering field calls follows up on impound notices and provides assistance to members in regards to addon insurance issues.
• Recommends credit cards and line of credits for revocation and processes holds on shares.
• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

Compensation:

The hourly rate range for this position is $23.95 25.00. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

Why USC Credit Union is a great place to work:

• Medical through USC Network Blue Cross and Kaiser: Care and Health Care Flexible Spending Accounts (FSAs): with up to 10 employer contributions: reimbursement: Time Off (PTO) including up to 24 vacation days (based on tenure) 12 sick days 9 paid holidays 1 paid personal day 4 paid winter recess days paid bereavement and paid jury duty: and voluntary insurance benefits: Center that provides programs resources and services to benefitseligible staff and their dependents that help them thrive in all areas of worklife wellness: generous perks and discounts: on!
  Minimum Education:
  High school or equivalent
  
  Minimum Experience:
  1 year
  
  Minimum Field of Expertise:
  Previous related experience in a banking/financial credit union or collection
  agency setting handling consumer loans. Knowledge of credit and collection
  terminology and functions.
  Ability to communicate orally and in writing with members.
  
  Preferred Education:
  Related undergraduate study
  
  Preferred Experience
  2 years

  USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

  We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone ator by email at. Inquiries will be treated as confidential to the extent permitted by law.

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