Principal Product Designer - Emerging Technologies
Principal Product Designer - Emerging Technologies
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Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
Please include your portfolio with your application. Your portfolio should show examples of the usercentered design process design thinking as well as your final design solutions.TMobile is changing the way people buy wireless by offering a more customerfocused and simplified experience. We are a customerobsessed company and we are also evolving into a datadriven mobile technology business. At TMobile we pride ourselves on being the UnCarrier industry disruptors obsessed with solving our customers pain points.
Our work is as exciting as it is rewarding so consider the career opportunity below as your invitation to grow with us make big things happen with us above all #BEYOU with us.
Job Overview
Be the center of product innovation and design at TMobile. As a critical leader on the Product Experience Design & Innovation team the Principal Product Designer for Emerging Technologies will lead the reimagination and redesign of our digital products across the enterprise. The successful candidate will be responsible for designing humancentered experiences that integrate AI capabilities ensuring they are intuitive ethical and valuable for users. The role requires a mix of UX design AI understanding and strategic thinking.
Responsibilities
Strategy
Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experiences across lines of businesses (LOBs)
Conduct user research usability testing and data analysis to inform AI design decisions
Collaborate with Product Managers AI researchers and Engineers to align AI capabilities with user expectations
Advocate for ethical AI use ensuring fairness inclusivity and transparency
Act as an evangelist for design thinking partnering with key leaders to demonstrate how design empowers the creation of better digital products
User Experience
Design intuitive and seamless experiences that integrate AIpowered features
Translate complex AI concepts into userfriendly interactions ensuring explainability and transparency in AIdriven decisions
Facilitate workshops and design sprints to align teams on AI experience strategy.
Create and test low and highfidelity prototypes for AIpowered experiences including conversational flows voice interactions and adaptive UI components
Analyze research data and user feedback to understand customer pain points identify business opportunities and continuously refine AI behaviors creating compelling narratives that drive customercentric design solutions
Provide constructive feedback on peer user experience design reviews thats focused on the big picture and future enterprise vision.
Collaborates with User Researchers and other Principal designers to maintain consistency across the digital ecosystem and organization
Influence LOB/enterprise key leadership team by providing design recommendations backed with sound design reasons and solid customercentric data
AI Literacy & Emerging Technologies
Stay informed on AI advancements including LLMs personalization and automation.
Identify opportunities to leverage AI to enhance user experiences.
Ensure AIdriven solutions align with ethical and regulatory considerations.
Relationship Management
Guide mentor and inspire other designers in the team keeping up with the design industry evolution including best practices new trends and technologies.
Provide feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles guidelines and patterns.
Collaborate internally and externally to continuously evolve team processes and design practice.
Create an environment that fosters internal and cross team collaboration.
Qualifications
Degree in humancentered design computer science research psychology or related work experience
710 years of experience of user experience digital strategy or product management
2 years experience working with Figma
Demonstrates ability to lead highly technical highly complex projects with crossfunctional teams of strategists designers and engineers in a fastpaced environment.
Willingness to roll up the sleeves and lead by example when
Outstanding interpersonal communication presentation data analysis and storytelling skills
Excellent collaborator
Demonstrates a high level of executive accountability initiative flexibility and the ability to prioritize resource workload to efficiently deliver results.
Comfortable working in an ambiguous environment
Exceptional portfolio of work spanning multiple design projects
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Base Pay Range: $115400 $208100Corporate Bonus Target: 20
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Staff IC
Employment Type
Full-Time
