Control Manager - Payments Operations - Vice President
Control Manager - Payments Operations - Vice President
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1 Vacancy
Job Description
Join our team as a Control Manager in the Payments Operations division where you will play a crucial role in managing control managers across multiple global locations including Bournemouth Frankfurt Mumbai Bangalore and Manila. This dynamic role offers the opportunity to support the EMEA Cash Operations teams ensuring effective risk and control management. If you are a confident selfmotivated individual with a keen attention to detail and the ability to prioritize tasks this is the perfect opportunity for you to make a significant impact.
As a Control Manager Vice President within the Payment Operations team you will be responsible for ensuring risk and control management is effectively managed in support of the EMEA and Global Cash Operations business within Payment Operations. You will design and execute an optimum operational controlled environment establishing strong partnerships with key functional partners in the EMEA Cash Operations business as well as partners in Internal Audit Operational Risk Management/Compliance (CCOR) Product Technology and Finance. You will also support the organization with datadriven initiatives that align with our Payment Controls agenda.
Job Responsibilities:
- Support operations and controls in change and eventrelated activities to map the data taxonomy across the business linking operations risk & control and data domains.
- Drive the Operations control agenda and provide risk and change management support to the business.
- Manage control elements related to operations strategic projects.
- Conduct root cause analysis and follow up on preventive actions/process changes.
- Proactively drive and guide the direction of operational improvements in line with longterm strategic projects.
- Conduct and oversee endtoend process reviews of key operational processes.
- Partner with Operational Risk and Compliance partners (CCOR) and Operations in NBIAs including platform or people migrations.
- Provide guidance to operations partners regarding corporate policies risk and control management.
- Coordinate internal audits CCOR and TCOE (Testing Center of Excellence) reviews and external regulatory reviews.
- Design and execute an independent proactive review testing program.
- Ensure adequacy of business resiliency plans and their regular testing as it relates to CIB Resiliency guidelines.
Required Qualifications Capabilities and Skills:
- Demonstrated use of data tools and ability to apply skills to the role.
- Selfmotivated confident decisionmaker with leadership skills and credibility at a senior level.
- Knowledge of Change Management Business/Industry/Regulatory and Risk Control Compliance & Corporate policies.
- Strong analytical skills to assess and determine key issues within complex business products.
- Strong interpersonal skills particularly in data presentation influencing and negotiation.
- Ability to effectively prioritize against complex business demands and demonstrate delivery against multiple objectives.
- Good product knowledge; familiar with product set supported by Payment Operations and Treasury Services.
- Ability to lead relevant strategic operationsrelated projects on a global basis.
Preferred Qualifications Capabilities and Skills:
- Experience in managing people is useful but not essential.
- Good stakeholder management skills.
- Strong communication skills both verbal and presentation.
- Diligent confident and selfmotivated.
- Capable of working individually and as part of a team.
- Adaptable and organized.
- Analytical and questioning mindset.
Required Experience:
Chief
Employment Type
Full-Time
