drjobs Telecommunications Operator - ARMC Burlington Onsite - Full-Time

Telecommunications Operator - ARMC Burlington Onsite - Full-Time

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1 Vacancy
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Job Location drjobs

Greensboro, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

The Telecommunications Operator supports the responses to various internal and external telephone inquiries for information and direction to provide superior customer service. Working under close supervision this position facilitates the distribution of various forms of information in emergency situations.

This is a systemwide position candidates could be asked to travel to any Moses Cone hospital campus to assist as needed; but this opening is primarily located at ARMC in Burlington NC.

Responsibilities

Serves as a first point of contact for incoming internal and external calls to ensure patient information is delivered quickly and accurately.
Supports the operation of communication systems including telephone switchboard radio and emergency notification systems.
Contacts individuals regarding calls through paging or interoffice equipment to connect appropriate resources to related problems.
Relays emergency messages received with written or verbal messaging to provide context to those supporting the emergency situations.
Utilizes technology to complete data entry or word processing tasks including updating directories and typing or proofreading documents.
Assists in logistical arrangement of schedules for internal stakeholders in order to coordinate meetings and staffing.
Performs other duties as assigned.

Qualifications

EDUCATION:Required: High School Diploma or equivalent

EXPERIENCE:Required: 1 year

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Employment Type

Full-Time

Company Industry

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