General Manager NATO Communications and Information Agency NCIA
General Manager NATO Communications and Information Agency NCIA
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Job Description
The world is changing everfaster from rapidly developing geopolitical threats to hybrid warfare and AIpowered cyberattacks. NATO needs to be ready to respond to these disruptions and offer resilience and counterforce. To this end NATO needs to be at the cutting edge of technology information and communication. This is where the NATO Communications and Information Agency comes in: dedicated to enabling and connecting NATO wherever it operates in the world.
Key challenges facing the successful candidate:
The main challenges include:
Instructions: In addition to the application form candidates are expected to submit a Word or pdf document maximum of two A4 pages summarizing their views on the key (and possible other) challenges and how they would address them if selected for the position.
2. QUALIFICATIONS AND EXPERIENCE
- A university degree at Masters level or the equivalent from an institute of recognised standing in a discipline relevant to the post. Alternatively a Bachelors degree with 20 years post related experience;
- A solid background in the specific capabilities and services that the NCI Agency delivers such as C4ISR Communications Command Control Computers Intelligence Surveillance and Reconnaissance) Communications and Information Systems (CIS) Cyber Defence Information and Communications Technology (ICT) Integrated Air and Missile Defence (IAMD) Command and Control Systems (C2;
- A proven track record of experience in progressively responsible posts including recent experience in seniorlevel leadership positions and significant professional experience in managerial positions;
- Substantial experience in successfully implementing complex programmes and in the delivery of capabilities and services in a matrixed organisation;
- Ability to implement and manage strategic demand planning matched to workforce and capacity planning against the backdrop of a public sector customer funding framework;
- Substantial experience in improving the performance of a large organisation and supporting a diverse customer base across a broad geographic area;
- Demonstrable experience implementing a strategic level organisational change programme;
- Experience working in a multicultural setting with a variety of stakeholders including political military industry and science and/or technology communities;
- A very good knowledge of one of the two NATO languages both written and spoken is essential and some knowledge of the other is desirable.
- NOTE: Most of the work of the NCI Agency is conducted in the English language
DESIRABLE
- Further relevant postgraduate qualification(s) for example a Master of Business Administration (MBA) would be an asset;
- A good understanding of commercial business industry and academia with a view to outsourcing the development and delivery of capabilities and services;
- A good understanding of the political and operational environment in which NATO operates;
- A good understanding of NATOs technological edge as an essential enabler of defence and deterrence of NATOs Digital Transformation with a proven ability to participate in the adoption adaptation integration and response to new and emerging disruptive technologies such as Big Data Artificial Intelligence Quantum Autonomy and Space;
- Fluency in both NATOs official languages.
3. MAIN ACCOUNTABILITIES
Planning and
Ensures annual planning of NCI Agency capacity to stated customer demand. Supports customers needs by ensuring the of the agreed Programme of Work/Plans and is responsible for the performance of assigned tasks.
In close coordination with respective requirements holders and governing bodies ensures appropriate prioritisation and resolution of conflicts between portfolios programmes and projects assigned to the Agency. Ensures continuous CIS support to ongoing operations.
Supports policy development to enable delivery of CIS capability and services to the NATO Enterprise.
Representation of the Organisation
Supports decisionmaking processes of Allies by providing adequate information including a set of planning documents and reports as defined by Allies. Reports regularly on progress against the plans objectives and risks in accordance with established key performance indicators and promptly notifies any issue which requires urgent guidance by Nations.
Vision and Direction
Engages regularly with stakeholders including Allies and respective governance structures NATO Headquarters the BiStrategic Commands and their subordinate headquarters as well as industry to ensure the NCI Agency delivers against the critical requirements for capabilities and services needed for the Alliance to be successful in its mission.
Represents the NCI Agency speaking in public fora on behalf of the Agency. Participates in ASB formal meetings unless otherwise decided by the Board. Demonstrates resilience and adaptability in representing the Agency and managing diverse challenges effectively.
4. INTERRELATIONSHIPS
Indirect Reports: 30
5. COMPETENCIES
- Achievement: Demonstrates decisiveness based on solid considerations and tradeoffs;
- Change Leadership: Champions change;
- Conceptual Thinking: Creates new concepts;
- Developing Others: Provides indepth mentoring coaching and training;
- Impact and Influence: Uses complex influence strategies;
- Initiative: Plans and acts for the longterm;
- Empathy: Listens actively;
- Flexibility: Acts with flexibility;
- Leadership: Communicates a compelling vision;
- Organisational Awareness: Understands underlying issues;
- Organisational Commitment: Support the organisation;
- SelfControl: Stays composed and positive even under extreme pressure;
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member must be submitted using erecruitment system as applicable:
- For NATO civilian staff members only: please apply via the internal recruitment portal link;
- For all other applications: of candidates for NATO posts is based upon the merit principle. Candidates are requested to attach their essay to their application on Taleo by latest on 04 May 2025.
In addition to the application form candidates are expected to submit a Word or pdf document maximum of two A4 pages summarizing their views on the key (and possible other) challenges and how they would address them if selected for the position.The title of the attachment must include the vacancy reference 250693 and the words Key challenges.
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Please note that the competition for this post is provisionally scheduled as follows:
Preselection testing in mid May 2025;
Final selections on 11 and 12 June 2025 in Brussels Belgium.More information about the recruitment process and conditions of employment can be found at our website will be subject to receipt of asecurity clearance(provided by the national Authorities of the selected candidate) approval of the candidatesmedical fileby the NATO Medical Adviser verification of your study(ies) and work experience and the successful completion of theaccreditationand notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared in whole or in part by means of generative artificialintelligence (AI) tools including and without limitation to chatbots such as Chat Generative Pretrained Transformer (Chat GPT) or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared in whole or in part by means of such generative or creative AI applications may be rejected without further consideration at NATOs sole discretion and NATO reserves the right to take further steps in such cases as appropriate.
8. ADDITIONAL INFORMATION
Experience:
Director
Employment Type
Full-Time
Key Skills
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