Communications Operator UofL Hospital Second Shift
Communications Operator UofL Hospital Second Shift
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1 Vacancy
Job Description
Overview
We are Hiring at UofL Hospital!
Location: 530 S Jackson St Louisville KY 40202
Shift: Fulltime Second Shift
About UofL Health
UofL Health is a fully integrated regional academic health system with nine hospitals four medical centers Brown Cancer Center Eye Institute nearly 200 physician practice locations and more than 1000 providers in Louisville and the surrounding counties including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital.
Affiliated with the University of Louisville School of Medicine UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials collaboration on research and the development of new technologies to both save and improve lives. With more than 14000 team members physicians surgeons nurses pharmacists and other highlyskilled health careprofessionals UofL Health is focused on one mission: to transform the health of communities we serve through compassionate innovative patientcentered more information on UofL Health go to .
Our Mission
As an academic health care system we will transform the health of the communities we serve through compassionate innovative patientcentered care.
Responsibilities
Job Responsibilites
Must demonstrate working knowledge of the PBX system and equipment. Understanding of all SwitchviewAttendant Pro functions; Computer efficient; Experience in Microsoft Word and Excel; Types 25 wpm; Understands functions of GroupWise email system SMS for patient information and Simplex computer system for fire alarms; Operates computerized equipment; Answers and routes calls in a polite but efficient manner; Represents the University of Louisville Hospital to its external and internal customers in a positive and professional manner; Excellent organizational written verbal and customer service skills; Must place patient care in the highest regard and be courteous at all times; Must be detail oriented and accurate; Responsible with confidential information; Understanding of Medical Terminology; Ability to use good judgement in solving departmental issues; Ability to operate TDD hearing impaired phone and Cyraphone for language translation; Responds to emergency alarms; Must be alert and able to distinguish all alarms rings and sounds for all equipment in area; Must have adequate hearing vocal enuciation articulation skills and hand/eye coordination; Ability to function with critical tasks requiring a great deal of concentration and high levels of stress; Beeps physicians and other medical staff; Conducts overhead pages for reasons critical to patient care; Maintains and updates oncall schedules on a daily basis. Demonstrates commitment to the hospitals philosophy goals and objectives.
Qualifications
Job Requirements
- High School diploma or GED required
Preferred Experience
- Six months switchboard/customer service experience. Must have computer experience & type 25wpm. Bilingual a plus.
Benefits & Perks
- Competitive Pay & Benefits Options
- Paid Vacation Sick days and Holidays
- Free tuition to UofL for Part and Fulltime employees for Child/Spouse/Domestic Partner
- 401K with Employer Match
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Employment Type
Unclear
