Adoption Automotive Engineer - French Fluent
Adoption Automotive Engineer - French Fluent
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Job Description
Adoption Automotive Engineer French Fluent
(f/m/d)
Your contribute to a #zerodowntimefuture
You will be the bridge between cuttingedge vehicle technology and realworld operations. As an Adoption Automotive Engineer youll partner with fleet operators and OEMs to successfully adopt predictive maintenance into their day to day operations using the solutions provided by Stratio ensuring our clients get the most out of their data systems and teams.
Youll join our Customer Enablement team working closely with clients throughout their lifecycle from onboarding through longterm success. Some will be launching their first predictive maintenance program while others will already be scaling it. Youll need to deeply understand each clients technical landscape business operations and strategic goals.
Your mission
Your mission will be to drive the successful adoption of predictive maintenance for Stratios clients by acting as a partner and consultant. The role involves understanding client organizations indepth managing their projects at various stages and ensuring they achieve maximum value from Stratio.
As you ramp up you will be assigned client accounts to work with. You will manage projects with clients in different stages of their lifecycle. Some are just starting their projects with us and some will be long standing clients. Indepth understanding of each client organization and business will be expected from you.
You will be part of the Customer Enablement team which mission is to help clients successfully adopt predictive maintenance into their day to day operations.
As an Adoption Automotive Engineer you will:
Client Understanding & Ownership
- Engage deeply with each clients operation from fleet composition and maintenance workflows to diagnostic tools and key decisionmakers.
- Monitor project timelines risks and customer satisfaction indicators.
- Proactively identify technical and operational blockers helping clients realize the full potential of our platform.
Client Enablement & Delivery
- Onboard and ramp up clients following the Stratio Deployment approach.
- Lead regular technical and business review sessions including steering committees and conditionmonitoring workshops.
- Analyze vehicle failure patterns identify costsaving opportunities and guide clients in maximizing value through datadriven maintenance strategies.
- Support the implementation of API integrations and platform configuration for seamless customer experiences.
- Manage all account and customer journey processes ensuring a seamless and professional experience from onboarding to offboarding maintaining compliance and customer satisfaction at every stage.
Customer Support & Communication
- Help clients navigate our platform Optimize platform settings including account permissions alerts and debugging support.
- Act as the voice of the customer internally following up on product feedback and feature requests.
- Ensure every client journey from onboarding to maturity is seamless transparent and valuedriven.
This is what we believe is needed for this role
Background:
- 2 years in a customerfacing role ideally in automotive heavyduty vehicles mobility telematics or industrial systems.
- Experience in implementation project delivery or customer success in technical environments.
Skillset and mindset:
- Comfortable translating between technical concepts (e.g. vehicle systems fault codes diagnostics) and business needs.
- Strong interpersonal skills able to build trust with technicians engineers and Clevel stakeholders alike.
- Proactive and structured you know how to manage multiple accounts and keep momentum even under ambiguity.
- Curious and techsavvy eager to learn about evolving vehicle tech SaaS platforms and datadriven operations.
- Startup mindset: resourceful adaptable handson and always ready to take initiative.
- Availability to travel internationally (approximately once a month).
- Minimum B2 in English (Stratios Official Language);
- C1/C2 in French (Must be able to work with French speaking customers).
What we offer
- Food Allowance of 10.20 per working day;
- Health Insurance to you and your children;
- Fringe Benefits Policy (for Portugal located workers);
- Flexible Work Hours adjust your schedule to your needs;
- 22 vacation days plus up to 3 extra time off days according to your tenure;
- Work Setup remote hybrid onsite if your job can be done remotely and you prefer to youre free to choose;
- Hardware and software for a full remote setup;
- Quarterly Events to discuss Strategy;
- Autonomy and Ownership Culture;
- Continuous feedback culture;
- Innovation Mindset;
- Career Acceleration.
Location
- This role can be performed Remotely in Portugal or hybrid/office in Coimbra Portugal.
- No matter the setup you choose we expect you to be available to meet us at our Coimbra office when needed.
- Expect that during the onboarding (first 2 to 3 months) to be working onsite one week per month in order to get to know the team and our operations.
#LIRemote
What you can expect from the recruitment
- Screening call with HR
- 1st Interview 1h)
HR and Hiring Manager
We want to get to know you better and navigate through your experience skills and motivation. - Work Simulation Exercise
Hiring Manager and Job Role Stakeholders
Deep dive into your skills and assessment of your technical knowledge. - Cultural Fit Interview 1h)
HR Manager and one of our Founders
Validate the cultural fit between you and Stratio and make sure youre the person were looking for to help us build a #zerodowntimefuture. - Hiring Proposal
- References may be required at any stage of the recruitment process.
About Stratio
Stratio is the Worlds Leading Realtime Predictive Fleet Maintenance Platform. The companys proprietary technology combines largescale processing with the latest machine learning techniques to prevent hundreds of thousands of breakdowns from happening every day thus saving millions of people from the hassle of public transportation delays postponed deliveries or late arrival of essential goods.
Stratios platform enables zero downtime for 5 of the 10 largest transportation companies in the world and in 2021 raised an investment of $12 million to boost leadership in predictive fleet maintenance. Fleet operators in Europe North America Asiapacific and Latin America trust Stratios technology to fully leverage the data under the hood to safeguard operations and keep customers happy. Stratios technology has enabled transportation for 1.3 billion people so far.
We want inspiring individuals in our teams where age race gender sexual orientation politics and religion do not matter and seek to create a tolerant and open space for everyone. We thrive to provide an inclusive and trustworthy environment.
You can find our Culture Manifesto and more team information here.
Take the road with us!
Employment Type
Full Time
