Account Manager

EMJ is looking for an Account Manager to join our growing Client Services team.

As an Account Manager youll be at the heart of delivering a goldmedal experience for our clients. Youll manage projects from booking to publication ensuring everything runs smoothly and our clients are delighted every step of the way.

The key difference at EMJ Youll have lots of autonomy and get direct handson experience with key clients on big accounts.

Whats in it for you:

• Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year keeping you covered when it matters most.
• Our Bike to Work scheme helps you and stay active on your commute.
• Start with 25 days of holiday plus an extra day for each year of service (up to 30 days!.
• From our legendary Summer Ball to festive Christmas celebrations we love bringing everyone together.
• Enjoy free breakfast and fresh fruit to keep you energized.
• Get the chance to attend amazing events in the Wembley box!
• Take advantage of a 1.5hour gym lunch and join company clubs including running football board games and chess.
• Our buddy program for new starters ensures you feel at home from day one.

What Youll Be Doing:

• Working with clients to understand their needs and objectives.
• Managing projects endtoend ensuring theyre delivered on time and consistently achieve amazing results.
• Providing expert advice to clients on best practices and audience insights to elevate their projects.
• Building impact reports by analysing data and showcasing the success of your projects.
• Managing timelines budgets and stakeholders to deliver highvalue projects on time.
• Coordinating with internal teams and external stakeholders to bring articles interviews adverts and campaigns to life.
• Troubleshooting challenges and coming up with creative solutions.
• Spotting opportunities to wow clients add value and even drive new business.
• Travelling across Europe (and sometimes beyond!

What Were Looking For:

• A natural relationship builder whos comfortable connecting with anyone.
• Stellar organisational and timemanagement skills to keep everything on track.
• A passion for making a positive impact in the pharma and healthcare world.
• Strong communication skills and a tenacious cando attitude.
• A proactive mindset ready to spot opportunities and solve challenges creatively.

Key Information

• Salary:
• Reports to:Victoria Nash Customer Engagement Director
• Hours: 8.30am 5pm MonFri
• Working pattern: Up to 2 days flexibility to work from home (FT in office during probation)
• Location: Moorgate London

We operate a hybrid working environment. Wed expect to see you in the office at least 3 days a week. During your probation though youll be in with us all five daysits the best way to get you up to speed and support your development.

About EMJ

EMJs purpose is to elevate the quality of healthcare globally by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills tools and knowledge they need to be in the top 10 of what they do and create Gold Medal Winners in the company.

At EMJ we believe in

• Entire buy in: Everyone has loyalty to our vision values culture and the longterm goals of EMJ. We are committed to doing so in a positive and passionate way.

• Making sure you look after your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
• Going the extra mile: Always give your best performance this will create a team that is different to anything else full of hard working gold medal winners.

Find out more about us and careers at EMJ.

Application process:

Your CV will be reviewed by the Recruitment team. If successful we will be in touch to arrange a telephone call. Following this there will be a 2stage interview process one focused on competencies and one on the EMJ values.

As part of your application we ask you to complete a short video (max 1 minute) telling us something about yourself thats not on your CV. We know this is a time investment and we truly appreciate it. Rest assured well be reviewing every video carefully. This is your chance to stand out and for us to get to know you better!