Event Management Netcool Engineer
Hybrid at Charlotte NC / Plano TX / Pennington NJ
12 months contract
Video Interview
Responsibilities:
- Provide engineering and monitoring services for the evolution of the Monitoring and Event Management Platforms
- Following established written procedures guidelines and techniques develops enhances tests supports maintains and debugs software applications that support business units or support functions
- Fully competent to work under general direction on the most complex projects often on multiple phases and seeks guidance and direction from more senior associates or manager as needed
- Often responsible for the completion of a phase of a project
- Maintain and support the Monitoring platforms while adhering to client policies and standards
- Participate in and help coordinate maintenance activities
- Guide and mentor a teams of specialists assigned to provide operational support of Monitoring Tools
- Advise server and application support teams on how best to use Event Management functions
- Develop update and test server and application monitoring solutions most often in various scripting languages
- Perform and assist with troubleshooting server and application issues that may or may not have monitoring solutions in place
- Respond to incidents for application availability issues as part of oncall duties
- Develop software solutions to address manual work repeatable work or inefficient processes that can be improved
- Prepare and maintain Monitoring solution design support and process documentation
- Support efforts to design integrate and implement monitoring and event management solutions for core infrastructure cloud infrastructure applications performance monitoring and synthetic monitoring
Requirements:
- Minimum 5 years of experience with IBM Tivoli Monitoring (ITM)
- Experience with ITM Log Monitoring
- Good understanding of IBM Netcool Omnibus and the communication between ITM and Netcool
- Strong experience working with Linux and Windows servers
- Strong knowledge and working experience with Regex
- Strong experience scripting on Windows servers using PowerShell
- Experience working with scripting on Linux servers using Shell and Python
- Working knowledge of business or function for which application is designed
- DevOps Specialist
- Monitoring tools and Netcool