Agent Sales Co-ordinators
Agent Sales Co-ordinators
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Job Alert
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18500 - 18500
1 Vacancy
Job Description
Kendrick Recruitment is currently seeking an Agent Sales Coordinator to join a leading luxury travel company based in Cape Town. This position supports the agent sales process by handling administrative tasks and working closely with Sales Consultants to ensure smooth and efficient booking operations.
Position Overview:
The successful candidate will assist the Sales Consultants by managing the administrative aspects of agent bookings ensuring accuracy timely communication and excellent service delivery throughout all stages of the sales process.
Key Responsibilities:
Support Sales Consultants with the administrative and operational tasks throughout the booking process
Confirm all services upon agent confirmation following internal procedures
Check invoices to ensure they align with system costs and report discrepancies
Liaise with the Finance Team to ensure efficient deposit allocations
Reconfirm bookings ahead of travel including dietary needs and room allocations
Update internal systems with booking times and references during the reconfirmation stage
Report errors or issues to the line manager immediately upon discovery
Handle adhoc requests from agents in a timely and professional manner
Provide support during peak periods or when team members are on leave
Participate in training and proactively enhance product and system knowledge
Suggest ways to improve systems and contribute to team performance
Support interdepartmental collaboration and represent the brand positively at all times
Candidate Requirements:
Qualifications and Experience:
Matric certificate required
Travel & Tourism qualification is advantageous
Previous experience in a fastpaced performancedriven sales or administrative environment
Strong customer service orientation and experience working with clients and suppliers
Skills and Attributes:
Excellent communication skills both written and verbal
High attention to detail and strong organizational skills
Proactive adaptable and capable of working independently or within a team
Ability to multitask and remain calm under pressure
Strong problemsolving abilities and a cando mindset
Working Conditions:
Based in Cape Town office Monday to Friday 08h00 17h00 including a 1hour lunch)
Flexibility required during peak seasons and for occasional overtime
May be required to work select South African public holidays with time off in lieu
If you are organized enthusiastic and passionate about the travel industry please send your CV to Kendrick Recruitment to apply for this exciting opportunity.
Employment Type
Full Time
