Customer Support Assistant
Customer Support Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Signal Tru Brand is looking for a detailoriented and reliable Customer Support Assistant to join our growing team. The successful candidate will be the first point of contact for customer inquiries ensuring prompt and professional support while maintaining a positive brand image. This role is ideal for individuals who thrive in a fastpaced environment and are passionate about delivering highquality customer service.
Responsibilities:
Respond to customer inquiries via phone email and live chat in a timely and courteous manner
Resolve customer issues efficiently while maintaining a high level of professionalism
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to find solutions and escalate concerns when necessary
Assist in the development of customer service protocols and best practices
Follow up with customers to ensure satisfaction and resolution
Support administrative tasks as needed
Qualifications :
Qualifications:
High school diploma or equivalent; associate or bachelors degree preferred
Previous experience in customer service administrative support or a related field
Strong communication and problemsolving skills
Ability to manage multiple tasks and stay organized under pressure
Proficiency in Microsoft Office and customer service software tools
Positive attitude and a customerfocused mindset
Additional Information :
Benefits:
Competitive salary $45000 $60000 annually)
Opportunities for career advancement and professional development
Supportive and inclusive work environment
Paid time off and holidays
Onsite training and ongoing skillbuilding resources
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
