Call Center Agent
Call Center Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Signal Tru Brand is looking for a dedicated and professional Call Center Agent to join our customer service team. In this role you will be the first point of contact for our clients handling inbound and outbound calls to assist with inquiries resolve issues and provide toptier service.
Responsibilities:
Answer incoming calls and respond to customer inquiries in a timely and professional manner
Provide accurate information regarding products services and company policies
Resolve customer complaints and issues efficiently while maintaining a positive attitude
Record customer interactions and maintain detailed and accurate records
Collaborate with team members and supervisors to improve service processes
Meet performance targets and adhere to quality standards
Qualifications :
Qualifications:
High school diploma or equivalent required
Previous experience in a call center or customer service role preferred
Strong communication and active listening skills
Ability to multitask and stay organized in a fastpaced environment
Basic computer literacy and familiarity with call center systems
Dependable punctual and goaloriented
Additional Information :
Benefits:
Competitive salary ranging from $40000 to $54000 per year
Growth opportunities within the company
Skills development and training programs
Supportive and teamdriven work environment
Stable fulltime employment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
