Clerical Support Associate 4 West Mother Baby Unit

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North Americas first fully digital hospital we remain unwavering in our belief that we can change the hospital where we work the community where we live and the world of healthcare beyond our borders. Serving a community of 850000 residents in North West Toronto Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients to eliminate inefficiencies and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queens University and committed to becoming a community academic hospital. Clinical Excellence Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health were not hoping for a renaissance we are making it happen. As part of our dynamic team you can lead the way as we continue our journey towards high reliability care!

Right now we are looking for aClerical Support Associate to work with our Mother Baby Unit

Employment Status: PartTime
Hours of Work: Rotating shifts 8 or 12 hours days/evenings/nights/weekends
Location: Humber River Health Wilson Site
Labour Group: Teamsters Clerical
Reporting Relationship: Manager Birthing Unit and Mother Baby Uni
Hourly Rate: $29.966 $31.016

Position Responsibilities:

• Responsible for clerical support including patient registration and discharge maintenance of patient records order entry statistics and assisting with patient billing.
• Responsible for customer service including scheduling appointments answering patient inquiries telephone inquiries greeting patients and visitors in a courteous manner.
• Communicates with bed allocation and other departments to arrange patient placement.
• Communicates with other departments and service areas as required.

Qualifications:

• High school graduate or equivalent required.
• Completion of a Community College medical secretarial diploma an asset.
• Completion of a medical terminology course preferred.
• Working knowledge of medical terminology required.
• Good keyboarding skills with a minimum typing speed of 40 WPM required.
• MEDITECH computer experience an asset.
• Knowledge of a second language an asset.
• Excellent attendance and discipline free record required.

Why choose Humber River Health

At Humber River Health our staff physicians and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Torontos Top Employers by Mediacorp Canada Inc. We support employees by providing evidencebased leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to highquality patient care and demonstrate our values of compassion professionalism and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health is a priority. We encourage applicants from all equitydeserving groups including but not limited to individuals who identity as Indigenous racialized seniors persons living with disabilities women and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race creed sex sexual orientation gender identity or expression age religion disability medical condition or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.