Agent - Ocean Export
Agent - Ocean Export
Posted on :
17-04-2025
Employer Active
1 Vacancy
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Job Description
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Export Files and reporting
- Use Global Ocean Export Dashboard on a daily basis.
- Ensure documents are timely sent and Shipping notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Ocean carriers others involved).
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in Customer SOP
- Meet KPI standards in accordance with the Companys procedures
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Meets company standards of 52 hours training per year per employee.
- Attend training classes when required.
- Complete mandatory training when required.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
- Ensure smooth and timely freight process flow
Qualifications :
- College graduate or above.
- Global logistics industry knowledge
- Min 2 years related experience and/or training; or equivalent combination of education and experience
- Good computer skills (e.g. MS Excel MS Word)
- Fluent in English
- Fluent in listening speaking reading and writing in Chinese.
Additional Information :
Note: This position will be closed by May 7th 2025.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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